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Naturals Complaints & Reviews

www.naturals.in

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Updated: Jan 18, 2024

Complaints 316

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16

Unresolved

300

Bad 😕 It seems that Naturals has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Hair colour and hair cut services

Unprofessional handling of customer causing public embarrassment and deficiency in services

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incorrect bill and amount charged

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Using Expired Products

hair dresser was not skilled.. i lost 50 percent of hair after hair highlights

Highly disappointed by the service offered by nagercoil chettikulam branch

refusal to accept the membership card

charged tax of 18%

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Naturals reviews & complaints page 8

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Address: Solaris, Anand sojitra road. Anand

Did root touch up at natural salon in Anand, Gujarat. Got color bleed, and missed some parts in front. Went to show them after 1st wash.
1st they resisted and showed excuses. After much argument asked me to come again. And it was very disappointing and horrible experience when I went. It was like height of cheapness. The guy colored only where he can see the problem. Even shampoo was done only at front part without touching back hair....

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Address: Banashankari 2nd stage BDA

On 8th november 2020 i did a layer haircut at naturals salon banashankari BDA.very worst hair cut no professionals.literally i cried for my bad hair cut he did in less than 10 minutes and for 10 minutes hair cut ia had paid 1000 i need refund.i am not satisfied with there service....

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Address: Mayur Vihar Phase 1 New Delhi

The salon in Mayur Vihar is cheating for products and they are in so much hurry and the girl named Anu is behaving so badly.
The wax she has done has crrated horrible reactions on my body and on top of it she is misbehaving like anything...

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Address: Thoraipakkam,chennai

Hi! I've done curling on Saturday...But my curls don't even last a day. I've paid 708 for the above said. I wish to curl once again properly....

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Address: Mukund Junction, near R K Studio, Pilakool, Thalassery, Kerala 670101

Dear sir
Last year in October I went to Naturals salon located in Thalassery, kannur, Kerala for facial treatment..but the service was very pathetic..I didn't get any result after that facial which was costed 3000 INR..I have complained to the concerned parlour..they agreed to do the facial treatment again but I was out of station so I couldn't do..

Yesterday (31/10/2020) I went for hair smoothening in the same parlour..but...

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Address: Naturals salon Bejai in Mangalore , Karnataka

Firstly I have been a regular customer of naturals salon in bejai, Mangalore for a almost 3 years now . I have also done smoothening previously in the same salon . Recently I had done smoothening from the same place and within 10 days of doing smoothening, some parts of my hair started becoming wavy (back to my normal hair ).they said they was some 10 percent offer also and which I was cheated for and not got and after spending about 7500...

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Address: Naturals salon, near Howrah motors, cantonment road, Cuttack 753001, Odisha

I had booked an appointment for bridal makeup with Naturals salon, cantonment road, Cuttack Odisha with a 50%advance payment but unfortunately the date was postponed & the parlor was informed..but now when I went to confirm my date the parlor is closed...all the contact numbers given are out of network..the franchisee owner is not picking up the call. I'm trying to call customer care but no response...I sent an email on the email id mentioned...

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Address: Murilinagar branch vishakapatnam

I have did gromming for the first time in my life for engagement my hair is silky I have asked him to adjust then he said "bhaya I can't do like that ur hair is too silky" I doubted there is really wrong with my hair then he asked me do facial I did for the first he just applied me some creams and made me sleep fr hrs and charged 2650/- it's such I thought facial would be like that people just waste their money and he...

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Address: Mannivakkam

Greeting from Naturals Mannivakkam!
*FLAT 30% OFF* on services above Rs.999/- Offer valid till 31st Oct.
For appointments, call[protected].
*T&C apply.

I take service here 1300rs today. 17.10.2020. Bt after that i pay 1532rs with 18%tax. without any 30% detection. Finally told me 1500rs above only offer will available but whatsApp msg show 999rs above service. Fraud group. I am very Dissapointed....

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Address: 2nd cross BEML layout. Rajarajesari nagar

Today 6th october, i have been to rajarajeswari nagar bangalore naturals saloon.
I am going to parlor since 10years, today is my worst experience. First they charge exuberant and service was pathetic. I got done the waxing and the amateur lady used single strap for whole hand. After coming home i got rashes thought will go in few mins and applied alovera. Its been 7-8hours it tdurned reddish d...

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Address: B 193,sainikpuri 1st main rd,sgks united residency,sai baba officers colony ,sainikpuri,secunderabad,telangana,500094,Hyderabad

I have gone to naturals for hair cut and and beard they charged me 370rs which is very unfair i have natural card and student id but they didn’t ask me and they billed me extra .
Overall they charged 50 extra to me and also i am not satisfied with my hair cut which they are not doing what i have told them.Really such a waste taxes provided for me and also rude.not proper equipments were there ....

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Address: No.40, 2nd Floor, 20th main,G Block 60 ft road, Sahakara Nagar Main Rd, above Domino's, Sahakar Nagar, Bengaluru, Karnataka 560092

I have visited saloon today and they did not accepted the membership and on top of that they charged rs.100 as covid precaution charges (They just give sanitizer and give a mask which is worth of rs.10). None of the saloons are charging this and also why membership was not accepted. Least bothered about customers. Services not up to the mark. Receptionist was not ready give bill also. Bill no - ka0005/5088
Never expected this kind...

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Address: Karapakkam branch 600097

Worst service I ever got this kind of service. Am not a frequent user of naturals I got a wonderful service from ur counter part. Unfortunately i visited your Karapakkam branch. The person who is addressing(sitting in bill desk) the clients have worst attitude.
I do know naturals is such a wonderful brand Y u people are given a license to this kind of franchise. This is going to spoil ur brand. Reach me to my number [protected]. I can't...

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Address: Naturals , Gobichettipalayam, Erode, Tamil nadu

Today i went to naturals gobichettipalayam around 10:00 am for beard trimming. The person assisted me was not wearing mask & glove and sneezing. Not only the person who assisted me no one weared mask or glove. I am wondering why it was not implemented in naturals. I been to coimbatore & bangalore multiple times during this pandemic they wear mask & glove and following the protocol suggested by government.

For reference you...

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I got my face cleanup, detan and full leg waxing done today at vellore officers line naturals. The service i got was bad. It was not worth the money. Wax was not properly done with hair patches left at many places and the cleanup was also bad. I’v been going to naturals for almost 12 years now. But this experience i’v never had. Totally disappointed and i paid almost 2250 for this bad service....

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Someone named manaswini behura is calling her number is [protected] asking money asking asking for the complete address and telling she is from naturals cuttack.
I know she is fake she can't tell about the services also ur offering.
Please lodge complain against her as she is using ur brand name for money and adress...

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Address: Hosur

I have done keratin treatment before a month, and also repair and rescue hair spa twice and but within 40 days my hairs become curly and weaving and too dry and rough, will u make sure this please and am a naturals customer from 2 years...

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Address: Bejai, Mangalore.

Hi,
Recently had visited naturals saloon bejai branch, mangalore for a haircut and beard trim and i must say it was a great disappointment cause of the two experiences i had.
Experience: 1
I had called up the natural saloon branch in the morning of 29 june 2020 and fixed an appointment for same-day at1430hrs, after reaching the location i was made to wait for 15 minutes or something.. And after that, they allotted me...

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Hi team,

Today i have taken service in naturals velacherry branch.

I did waxing for underarms and half leg.

1st of the service is very good.

But in terms of bill i am totally upset.

In the bill they have mentioned and charged for underarms quality 2 nd full arms but i did only 1 underarm nd half leg 1.

I didn't notice, just enquired why 684rs. They...

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Address: Chandapura Anekal main road

Hi. Yesterday morning about 9 i called your branch which is at chandapaura anekal main road. One of your staff disconnected the call and then i walked in to your branch for a haircut and he immediately asked me to stop out of the door. I asked why he said unless you have appointment don’t come in. Is this the way you treat your customers? I am a regular naturals customer who always go to kanakpura branch and bannerghatta road beach. I am...

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