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Naturals Complaints & Reviews

www.naturals.in
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Updated: Jan 18, 2024
Complaints 316
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16
Unresolved
300
Bad 😕 It seems that Naturals has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Naturals reviews & complaints page 16

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U
User9955
Jun 29, 2015
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Irresposive behaviour from staff

Address: Chennai, Tamil Nadu

I had booked an appointment for haircut at ayyappanthangal branch (Opp: Ramachandra Hospital) on 28 th June 2015 at 7.30 pm. I reached there exactly at 7.30. when i spoke about the appointment at the reception counter, the person neglected me and walked away without replying !!! Poor customer service!!! I have never seen such a thing in my whole life. They are charging about Rs.1500 for haircut and colouring. Charges are very high when...
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syndhiya
from Chennai, Tamil Nadu
Jun 2, 2015
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No proper response to the Customer

Address: Chennai, Tamil Nadu

I have gone for Royapuram Naturals Eye brow cutting and facial. They told me to wait for 1hour. After 1 hour i asked them one of the girls there told me to sit i vl do for u Suddenly Another girl from reception came to asked me to get up soo many persons are waiting before u. I was really upset with her Behaviour. The persons who are working there Dont know how to manage a few persons came at a time that too i informed them i left my 1 year...
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Karishma Kakoti
from Mumbai, Maharashtra
May 24, 2015
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cheated

Address: Bangalore, Karnataka

I am karishma from bangalore. I went to naturals yesterday evening 23 may.i had coloured my hair for which the person told me that per streak will cost 300 but in the brochure its written as 250.secondly i had 5 streak which I clearly told him before.the person who was doing left after he applied colour.nownat the time of billing they charged me 1800 saying its 6 streak. I refused and told its cheating and called that person who did my colouring,...
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S
sumivirus
from Mumbai, Maharashtra
May 13, 2015
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refusal to accept the membership card

Address: Tirunelveli, Tamil Nadu

Bad experience at naturals tirunelveli branch . me and my cousin had visited the naturals at tirunelveli branch. moment we entered we informed that we have the membership card with us and we are not carrying the same as we are coming from chennai .we can provide you all the details of the card .first they assisted us with the services. Later when we had to pay the bill they refused to listen to us and help us with card details .Ms Vijayshree...
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G
gracy123
from Chennai, Tamil Nadu
May 1, 2015
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Marriage service

Address: Madurai, Tamil Nadu

My marriage was arranged in Madurai.I reside in vellore & i am satisfied with their service at my place! So i booked for my marriage service in madurai naturals which is near to mettu st.I booked for a sr.beautician bt she took leave & a new girl was replaced.since i dint t have any other option i had to go with it.she was v.slow..changed my hairdo once! & delayed.I went half done & late to my marriage! Worst experience!...
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upsetuser13
Apr 2, 2015
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Untrained professional

Address: Chennai, Tamil Nadu

I booked a Bridal and two sides at the newly opened Kovilpatti branch. They dint do any hairstyle for the side yet took the complete cost for the side. They are not even updated with new hairdos nor have perfection in work. They took 1 hour just to do my leg wax and I got pricked while doing upper lip which started bleeding. And when I complained to them they just kept on dragging and have still not come back to me with any solution. Worst...
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RajiRaja
from Hyderabad, Telangana
Feb 3, 2015
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Does not provide Receipt even though they collect tax

Address: Hyderabad, Andhra Pradesh

Naturals parlour in Hitech city does not provide receipt even if we ask for. They always claim their billing machine does not work/its difficult to provide bills only for these services and all.But the fact is that they collect tax for every transaction.It has been happening for the past 4 months for me. This worries me that they are not accountable to both their customers/pay government taxes since the transaction is never recorded...
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Hreshav Barman
from Bengaluru, Karnataka
Aug 3, 2014
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Poor service

Address: Bangalore, Karnataka

Went for threading today (3/8/2014). Very painful experience under the inexperienced hands of "stylist" Dicha. At the end of the "service", I was left with something similar to pores all over my forehead because she took out the skin from that part. Now it's turned red and it feels like it's burning due to the pain. Moreover, when complained about it to the salon incharge, she didn't care and blamed it all on me. I suggest all and all...
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lakshmicpa
from Chennai, Tamil Nadu
Jul 11, 2014
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cheating by advertising hair straightening offers

Address: Chennai, Tamil Nadu

I visited this branch for the first time few months back got my hair cut done. No other customers were there except me so a lady with all their staff were sitting and chatting. I entered a staff came and asked what service do I need, I replied I have front layers that's grown up now I need that shortened again. She asked me to sit and started combing and the lady and staff were discussing about what are the items they need for their parlor...
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Srikbhas
from Chennai, Tamil Nadu
Oct 31, 2013
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Negligence and poor hospitality

Address: Chennai, Tamil Nadu

NATURALS SALON, ASHOK NAGAR, Chennai: When I entered I was not acknowledged and was made to wait for nearly 20 minutes without telling me how long it will take them to call me in for the service. I told them that I was not well and am just recovering from dengue fever and hence call me as soon as possible. When I went to the counter I saw that there were two beauticians who were not servicing anyone and idle. I asked them why they were so...
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V
vidhichoudhry
from Mumbai, Maharashtra
Jan 17, 2013
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Usage of wrong cream in treatment

Address: Hyderabad, Andhra Pradesh

I had taken a hair smoothening treatment at Naturals in September, 2012. The staff there used a wrong cream during the treatment and asked me to come again after two days and take treatment again. after the treatment , the result is that i am left with damaged hair and the hair fall is not stopping. I have raised numerous complaints at the salon but they neither hear not take any action.

Really bad services and after the wrong...
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A
aradhanak
from Mumbai, Maharashtra
Dec 22, 2012
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Skin Burnt in waxing

A new Naturals Saloon is opened in a mall. All the girl beauticians are new and Nepalis as in other branded saloon, who usually don't understand what customer say. But it was a beautician from Tamil Nadu who did full arms waxing for me and made burns due to hot wax. I do waxing regularly and i do not have sensitive skin. Also, in facial service other girl applied pack to teeth, lips and over eye. Hair cut was entirely different with...
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Vidya Sandy
Jan 25, 2012
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Deposit amount card

Address: Chennai, Tamil Nadu

I paid 500 as deposit and obtained the membership card from Natural Beauty services, Chennai. Now that i wanted to return and obtain 500/- they say they will not give the money but wanted to use their service. Their employee clearly said she will return the amount on surrender but now saying i misunderstood and i need to use their service will be only option. Please look into this...
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I
irfaan1973
from Auroville, Tamil Nadu
Jan 16, 2012
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WORST FRANCHISE

Address: Thanjavur, Tamil Nadu

VERY WORST FRANCHISE'S WAS GIVEN BY U IN KUMBAKONAM. THEY DID NOT HAVE SCISSOR IN THE BRANCH TO CUT THE HAIR.UR STAFFS R DOING IN COMPLETE WORK BECAUSE OF NO SCISSOR IN UR FRANCHISES. GOOD JOB BY U HOW U WILL GIVE LIKE THIS FRANCHISE'S FOR MONEY THEY CAN GIVE LIKE THIS FRANCHISE'S SO DON'T GO THEIR.THEY DID NOT TOLD ME THEY DID NOT HAVE SCISSOR. AFTER HALF WORK THEY TOLD ME NO SCISSOR U COME AFTER ONE WEAK TO COMPLETE...
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C
chennaiconsumer101
from Ernakulam, Kerala
Oct 22, 2011
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Worst Service

Address: Chennai, Tamil Nadu

Naturals Unisex Saloon is opened in Ambattur recently. Since it is a branded one, I went there for a facial (Skin Lightening). Mr. Jacob is the beautician attended for me. I would say it is a worst facial I ever did. They do not know how to do. They simply apply creams one after another and wipe it off.

I recommend never visit Ambattur Naturals for any kind of facial. They do not have trained beautician at all....
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P
Padmapriya
from Delhi, Delhi
Aug 27, 2010
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Threading done worse

Address: Chennai, Tamil Nadu

Hi,

I have done eyebrow threading on 08/27/2010 in Naturals Beaty Parlour.

They have done very worst.

Regards,
Priya...
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