Naturals — Bad Service and maintenance

I visited the naturals salon in Ashok Nagar 4th avenue. The service was very mediocre and they are pushing clients to get the highest charged services even though we deny it.
I availed a neck massage service- they said it was for 20mins only and the service was also not satisfactory and later when I saw the catalog it said time period was for 30 mins. When I questioned them they simply said we will do extra next time but I charged the same price . Well I’m not visiting naturals next time.
There was mosquitoes in the salon and the rooms looked untidy.