Naturals Beauty Salon — Hair smoothening

Hi

Today (4h aug), I took service (worst service) from rani, naturals chetpet branch. She applied initial hair straightening cream and left it more than the prescribed TAT. Due to which, post wash, my hair started to break and got severely damaged. Almost, I lost 60% of my hair and my hair looks bad on me... It is totally unacceptable. We keep trust in you and visiting the salon and taking the service and if this is the kind of service (lethargic service) that we get... am sorry to tell, naturals salon will never grow... management should not entertain these kind of people...