Naturals — Haircut made dry

Address: Naturals vaniyambadi Bus stand

I had a haircut last night and after blowdry my hair became really dry
Whereas by birth my hair is really soft and then too I went back home and used a branded shampoo but still it was dry

Even people with dry hair gets a soft touch after a blowdry but it turned out opposite

I asked them if they could do something to this but they are like it is not possible with one wash
If you do it twice or thrice it might happen
I think a branded shampoo shouldn't give that effect even after twice or thrice wash
I don't know what they are trying to tell