Naturals — Naturals-Negligence and improper behaviour

Today i went to Naturals (Express Avenue Mall) where the person in the billing section behaved in an inappropriate manner to be specific it was 7:48pm where he showed his "Nagative Attitude".This attitude came up went I asked for the e-bill and he replied he did sent but to the wrong number. When I asked him to sent it to the correct number he asked me to wait outside by showing this attitude.
From now on wards none of my family members will not be a part of this Naturals any more. Untill and unless diciplinary actions on taken on the billing person.