Naturals — Staff attitude

Address: 573, 8th cross, M S Ramaiah North City, Nagawara, Thanisandra road

Rude and unruly staff.
I had taken an appointment for a haircut at Naturals hair salon, Elements Mall, Nagawara.
On arriving at the salon at the appointed time, the person with whom I has spoken to for an appointment (who said she was the manager), told me to wait for another 40 minutes since the other barber who was available refused to cut my hair.
The “manager” told me that she had made a complaint on my behalf on that particular barber, just because I didn’t like the haircut the last time, which was surprising and made no sense at all.
On asking her to provide me the contact number of her supervisor, so that I can make a formal complaint, she refused to give me any details and told me that she was the supervisor and she handled everything.
She was extremely rude and unruly.