Naturals Unisex Salon — fake promise and false information.. tries to scam people

Address: Chennai, Tamil Nadu, 600099

Google doesn't give an option to post review with 0 star.. I think this shop deserves 0 star.

Worst experience ever.. The person (Male) who sits on the counter will always try to fraud charge you.. Scam artist.. There concern is to charge you anyhow by providing fake and false information.

The information that they are providing is almost fake information/ wont be telling how the plan works. They convinced me to purchase unlimited cut by saying "once when you purchase it, you can have hair cut twice a month.. You will get almost all the benefits the naturals has.." this is what the information they have given.. However i kept digging and asking more info about the plan.. And im 100% sure they said that you can have hair cut twice per month regardless of days i. E if i have my 1st cut on 1st week.. I can still have my 2nd cut on next week or upcoming week in that month — which is totally a fake promise. — truth is you can have only 1 cut in 15 days.. If you visit naturals within 15 days period you will be charged.

My experience each time when i complete my haircut will be like:

After purchasing the so called unlimited cut,

Once when i reach the counter after my hair cut first thing they will ask is mobile number.. I am pretty much sure that by providing the mobile number they will be able to identify if a customer has membership or not.. Even after identifying that you are a customer who has already purchased unlimited cut.. They will ask you to pay 150 unless you inform that you have already purchased unlimited cut.

I am not fed up with the staff who does your hair cut.. Staffs are very professional. But the person who sits on the counter wont provide detailed information about the plans.

If they would have said that you can have hair cut twice in a month with 15 day period. Which is impossible every time. I would have still opted for this plan as it is a good deal for 1600 rupees.

But the issue is he wont say how it woks..

He will only say things that will make you to purchase the membership or plan.. Later you will start to discover the truth.

I personally think a customer should be provided with detailed information on how things works rather than providing false promises. It is the choice of the customer to opted for it or to leg it go by knowing the truth
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It is very true, i had same incident in Ambattur branch, they told 2 services in a month, but they will charge if the difference is less than 15 days, but if you don't take any service while month they won't give you your money back. Just extracting the money from customers, and their customer service is more ridiculous and stupid fellows, they wouldn't listen to you they would justify their outlet activities. Also they use to bill for other services like hair treatment etc and bill won't be given to you instantly stating their system proble. So they will collect the amount this month and pay GST next month or may be not.
Total fraud persons.

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    Naturals Phone
    +91 78 2583 2630 [Telangana]
    +91 96 6315 5819 [Karnataka]
    +91 95 3301 3333 [East]
    Naturals Address
    No. 9B, Ganga Griha, 1st Floor, Nungambakkam High Road, Chennai, Tamil Nadu, India - 600034
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