Naturals Unisex Salon — offensive language from a stylist

Address: Cuttack, Odisha

Hi, i am dr. Saipooja from chennai. I am working in hospital in cuttack odisha. I recently checked in naturals outlet in cuttack. Owner priyanka mishra and manager tanisha. I went to have my mom's hair cut. A stylist in the name ronith matu made offensive comment on my mom comparing her hair to a broomstick. I was very upset and patiently explained that his manner of conduct is very poor. But he was so rude and told you can go and get your hair cut in any other saloon and did not even apologize. Manager and owner apologized but i personally feel tamilians are being humiliated by these staffs. Since i came from other state their treatment is very bad and don't feel the need to apologize a customer for hurting her feelings. They forgot that we are paying for treatment and not get it done free of cost. We came to naturals not for anyone but veena kumaravel. An independent tamilian woman and her extraordinary work in naturals. I came to naturals just for its brand and previous pleasant experience. But i am greatly disappointed by the behaviour of that staff and inability of owner to control their own staff. I am typing this message with a sad heart sitting in lakme saloon coz i want my mom hair cut and to make her happy. If naturals in other states are not respecting people then it's high time you guys prepare for huge fall.. I may be one customer but as a successful firm you know better how a single customer can change your life.