| Address: Chennai, Tamil Nadu, 600017 | | Website: t.justdial.com/Chennai/Naturals-Unisex-Salon-Spa-Above-Federal-Bank-T-Nagar/044P6004953_BZDET |
Complain is for naturals salon t nagar branch - no 29, dr nair road venkatraman street pondy bazaar, t nagar, chennai - 600017, above federal bank
Hi i m writing to create awareness among naturals salon clients. Pls be aware of this fraud branch. I wanted a head to toe service so the branch manager lady asked me to take the bridal package which had golf facial, haircut, full body bleach and pedicure manicure. Facial: was too short may be just cleansing and pack, time was around 30mins. And secondly the product was not used from the sealed package which usually all naturals salon does, instead they were using products in a cup and every time the beautician went out and got something. When i asked she pretended as if she doesn't understand my language which was english and intentionally spoke in tamil. Again all the services was like that, the products were smelling different and also the effect were very basic. I m a regular natural visitor and this is first time i felt a difference in both the product and service with a premium rate that i paid.
When i complained to the manager, she also pretended as if she doesn't understands anything. And very cleverly during bill payment, she said her machine is not working and didn't give me the receipt or bill. She is just a chaotic and stupid lady, wasted my time.
It's a completely fraud branch, probably this way naturals is spoiling its brand image.
If this thing continues very soon customers will stop visiting naturals when so many competitors are flooding the market with best products and services.
Pls if your are concerned about increasing your sales, fame and market value then educate your franchisee owners and take care of your customer needs. Don't cheat people, you won't last Was this information helpful? | 
