Naturals Unisex Salon — unprofessional staff extorting money

Address: Chennai, Tamil Nadu, 603209

Website: Maraimalai nagar

I am writing this after a visit to a naturals outlet in maraimalai nagar, chennai. My wife had taken my one year old son to naturals this morning for a haircut.in order to make him comfortable during the process, (He was crying the whole time), my wife sat down next to him. Inadvertently, the glass stand under the mirror broke. My wife was then asked to repair the entire mirror since the store manager said it 'came in one piece'. He charged 5000rs. For the same. I asked if they could give me the store owners number so i can talk to him regarding payment terms etc. But he blindly refused. They ordered us to go to a store in chengalpet to buy a new mirror set or pay up rs. 5000. First of all, all we required was to talk to a person with authority who would correctly assess the damage and let us know. But all we could find was just a bunch of people trying to put us in a spot and extort money.