NMMT Bus — Belapur Highway Depo Pass removing Employee

I m school teacher Travelling from 71 bus no . Belapur Highway depo employee, She is very rude and partial .I reach at bus stop 2:15.she says my duty time over n 3 passengers who came back to me she gave them pass but not me.She is saying i will not give you pass whatever you want to do you do .she says i m government employee i have power .And other employee who sit next to her, he says we can't says anything to her our department is different.she Saying me to go other bus depo to remove pass.I request NMMT to please increase working hour of pass removing Employee so every passenger should get pass without taking leave from there job, student from school as well as facing such problem.Please because u have monopoly so don't missuse.