[Resolved]  NTL Call Taxi — Very poor service of NTL

Address: Chennai, Tamil Nadu

On 24.12.2014. I had to visit an important place at 9 pm. Accordingly, I booked the Taxi at about 2.00 pm itself. vide Booking ID No. 04661 .= sent to Mob, . [protected] Since, no message received about Driver details, I reminded around 8.50 p.m. Immediately, I got driver details. But, the driver refused to come. Then, I contacted NTL. The Driver, as usual refused to come. Like this, it happened about5 times, causing not only great inconvenience and financial constraints, but also mental torture. Since no driver was willing to come, I had to make my own arrangements which caused a great embarassment to me and my family members because of NTL. This is not only the first experience, it had happened earlier too. But, subsequently, the service was OK. So, I restored. I hope the services of NTL will not improve and one has to suffer like me if continue to avail the service of NTL. this has happened inspite of my complaints to the the Manager of the Complaints cell also. I fell this message should go to all those patronise the NTL services.