[Resolved] Olymp Trade — A system error message

[Resolved] Olymp Trade — A system error message

C Charlie_Khatri Jun 19, 2021

What to do if I entered the broker's website and saw a system error message. I understand that not a single Internet resource is insured against system errors, especially those related to the financial industry. But nevertheless, after seeing the system error message, I felt a little panic, worried about my money. I understand that in most cases the situation is easy to fix, but if I knew how best to proceed. Please advice! I highly appreciate all the help! Was this information helpful? No (0) Yes (0)
Jun 23, 2021 Complaint marked as Resolved This happens sometimes, and first you need to do a few simple steps. firstly, it is advised to clear cache and clear cookies. You should also make sure that you are using the latest version of your web browser. You also need to check the stability of your internet connection. If you have done everything listed above, and the error remains, then I recommend contacting your broker. Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Jun 22, 2021

Verified Support

Hello Charlie_Khatri!

Thank you for reaching out. No need to panic since the money doesn't leave your account without your consent. It may be a temporary issue and must already have been resolved. In case the issue is still pending, please contact our support team:
- in a live chat at www.olymptrade.com
- via direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.