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Olymp Trade Complaints & Reviews

4
Updated: Oct 26, 2025
Complaints 1553
Resolved
1146
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Olymp Trade reviews & complaints page 47

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P
Paraikh
Jun 14, 2022
Resolved
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Resolved

Address: Himmatganj

As I have deposited my money ₹1000 inr in Olymptrade account but it didn’t credited to my live screen or Olymptrade account . I have complaint 22 times but didn’t get any satisfaction. It’s already 60 hrs done . I complain will not give my money in 10 minutes I will file a case against Olymptrade in a Indian court .
Jul 21, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2022
Olymp Trade Customer Care's response
Hello, Paraikh!

Unfortunately, the UPI is currently unstable. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Therefore, our specialists are doing everything possible to solve technical difficulties with UPI urgently.

Please accept our sincere apologies for the inconvenience.

Kindly contact our support team if the money has not yet been credited to your account. They are ready to provide comprehensive support. You can contact us via online platform chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards, Olymp Trade team.
dont invest.
all are fraud
Olymp Trade Customer Care's response, Jun 14, 2022
Verified Support
Hi there, Prabhat Kumar Jena!

Thank you for contacting us. It's a pity to hear that you have such an opinion about the company. The Olymp Trade is a member of the Financial Commission, which is our regulator. You can view our certificate here: https://financialcommission.org/olymp-trade/.

This shows that we are a reliable broker with a high-security level. We work since 2014 and we have millions of users all over the world.

If you have any questions or difficulties, please contact our support. We will be happy to help you.

Best regards, Olymp Trade team.
Yes bro 😢
Rajavel Rajavel's reply, Jun 15, 2022
My amt missing
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    S
    Shashikant Phule
    Jun 14, 2022
    Resolved
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    Resolved

    Deposit problems

    Acc no[protected]
    I did two transactions 4 days ago, one was 1000 rupees, And the second was Rs 2100 But not yet deposited in the account....
    +2 photos
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    S
    Satish Sagarla
    Jun 14, 2022
    Resolved
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    Resolved

    I am not at all happy with customer care support by your team.
    I have spent around a day to connect with your team.
    However my money us still not reflecting..
    User ID 27814233
    EMAIL [protected]@gmail.com
    +1 photos
    Jul 15, 2022
    Complaint marked as Resolved 
    Olymp Trade customer support has been notified about the posted complaint.
    Verified Support
    Jun 14, 2022
    Olymp Trade Customer Care's response
    Hello, Satish Sagarla!

    We are sorry for the inconvenience. Unfortunately, we are facing some technical errors with UPI. Hence, the withdrawals and deposits through UPI are a bit delayed than usual. However, we assure you that your issue has already been forwarded to our specialists and they are looking into it. We will try our best to resolve your issue as soon as possible. We thank you for your patience!

    Best regards,
    Olymp Trade team.
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      S
      san4thee06
      Jun 14, 2022
      Resolved
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      Resolved

      Hello,

      I have done the withdraw of $350 on 7th June 8:30am and still not processed. As per the policy withdrawal shld be processed within hours for expert status.
      The customer support looks like a scam. Doesn't do anything..but waste our time.. giving dates after dates
      Pls do the needful and resolve my issue

      Thank you
      +2 photos
      Jun 19, 2022
      Complaint marked as Resolved 
      The withdrawal was cancelled
      Olymp Trade customer support has been notified about the posted complaint.
      Verified Support
      Jun 14, 2022
      Olymp Trade Customer Care's response
      Greetings, san4thee06!

      Thank you for reaching out. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

      Please specify your account ID. This way we will be able to transfer information to our specialists and reduce your waiting time.

      Best regards, Olymp Trade team.
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        H
        Harshit Rathor
        Jun 14, 2022
        Resolved
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        Resolved

        Hello i am really suffering mentally and no one from the team is replying to my email and its almost 48 hrs passed and the amount is still not credited to my account

        See the attached ss of mail i am continuously following with the team but they are not replying to my mails and no update is given on anything
        +3 photos
        Jul 15, 2022
        Complaint marked as Resolved 
        Olymp Trade customer support has been notified about the posted complaint.
        Verified Support
        Jun 14, 2022
        Olymp Trade Customer Care's response
        Hello, Harshit Rathor!

        Thank you for keeping us informed. We apologize for the inconvenience. With regret, we inform you that we are experiencing technical difficulties with UPI. Therefore, this situation has occurred.

        Our specialists are doing everything possible to promptly credit money to your account. However, it will take a little bit of waiting. You will be contacted as soon as the update appears.

        Thank you for your patience and understanding!

        Best regards, Olymp Trade team.
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          J
          Jumjum
          from Imphal, Manipur
          Jun 13, 2022
          Resolved
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          Resolved

          Deposit not credited to my account money was deducted.
          +1 photos
          Jul 20, 2022
          Complaint marked as Resolved 
          Olymp Trade customer support has been notified about the posted complaint.
          Verified Support
          Jun 14, 2022
          Olymp Trade Customer Care's response
          Greetings, Jumjum!

          Thanks for getting in touch. Unfortunately, at the moment there are technical difficulties with UPI. Our specialists are already working to fix it. We apologize for the inconvenience.

          Please contact our support team if the money has not yet been credited to your account. We are always ready to come for help - just contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

          Best regards, Olymp Trade team.
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            S
            shivamsaini9988
            from Yamuna Nagar, Haryana
            Jun 13, 2022
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            I withdraw 650 dollars around 50000 INR rupees on 28/04/2022 from olymp trade platform but they did not give me my withdrawal till now, its already 1.5 month completed. i contacted them 50-60 times but got no response. please help me out
            +1 photos
            Olymp Trade customer support has been notified about the posted complaint.
            Verified Support
            Jun 14, 2022
            Olymp Trade Customer Care's response
            Hello, shivamsaini9988!

            Thank you for taking the time to write to us. We are sorry for the inconvenience caused due to technical errors with UPI. We have forwarded your request and our specialists are looking into your issue to resolve it as soon as possible. Wishing you prosperous trading!

            Best regards,
            Olymp Trade team.
            Jun 16, 2022
            Updated by shivamsaini9988
            No one is helping me out. they write here something that sounds good but all their reality is completely different. they do nothing from their end its going to complete 2 months they did not gave my 650 $ i.e. rs. 50000.
            Jun 16, 2022
            Updated by shivamsaini9988
            i already shared docunment 100 of times most of time they dont reply and not returning money of 650 $ amount.
            see the emails that i mailed to them but got no response.

            Jun 16, 2022
            Updated by shivamsaini9988
            how much time i have to wait, its already 1 month and 20 days completed you peoples making me fool daily
            Verified Support
            Jul 14, 2022
            Olymp Trade Customer Care's response
            Hello, dear shivamsaini9988!

            Thanks for getting in touch. If your question is still relevant, please share your ID. We will be pleased to speed up this task.

            Best regards,
            Olymp Trade team.
            Jul 14, 2022
            Updated by shivamsaini9988
            my id is 74989244
            Aug 24, 2022
            Updated by shivamsaini9988
            4 months passed and still, my money is not sent to me. This platform is fake just like their replies. I would advise everyone not to invest their money on such platforms. Please do not waste your money. Every time I send them an email, they ask me for my bank statement and that's it. After that, they won't reply to you for days. And this cycle goes on forever. They ask for time in every reply. How much more time do you want? 4 months aren't enough for you to send my money? I want my money back!!!
            Please do not make fun of someone's situation. Someone may be really needing money. Someone might be having medical issues in their family. Please give me my 650$ back.
            No one is helping me out. they write here something that sounds good but all their reality is completely different. they do nothing from their end its going to complete 2 months they did not gave my 650 $ i.e. rs. 50000.
            4 months passed and still, my money is not sent to me. This platform is fake just like their replies. I would advise everyone not to invest their money on such platforms. Please do not waste your money. Every time I send them an email, they ask me for my bank statement and that's it. After that, they won't reply to you for days. And this cycle goes on forever. They ask for time in every reply. How much more time do you want? 4 months aren't enough for you to send my money? I want my money back!!!
            Please do not make fun of someone's situation. Someone may be really needing money. Someone might be having medical issues in their family. Please give me my 650$ back.
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              S
              Sidarth chettri
              Jun 13, 2022
              Resolved
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              Resolved

              I made payment of 1500 on 5:27pm 12june2022
              But I didn't received it in my trading account till now. Below is my proof of transaction
              +1 photos
              Jul 15, 2022
              Complaint marked as Resolved 
              Olymp Trade customer support has been notified about the posted complaint.
              Verified Support
              Jun 14, 2022
              Olymp Trade Customer Care's response
              Hello, Sidarth Chettri!

              Thank you for reaching out to us. Unfortunately, UPI is not functioning properly. Therefore, Olymp Trade has sent notifications and emails to all affected users and offers a 50% bonus on your deposits. You can reach out to the official customer support team with your account ID and the entire issue and they'll help resolve your issue as soon as possible. You can reach out to them via:
              - e-mail at [protected]@olymptrade.com,
              - in the live chat at olymptrade.com, or
              - in our group facebook.com/olymptradecom/

              Best regards, Olymp Trade team.
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                J
                Jasoliya Tirth
                Jun 13, 2022
                Resolved
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                Resolved

                My email address ([protected]@gmail.com)
                my costomer id[protected]
                my mobile no ([protected])
                deposited money not recived after 30 days .
                deposited date is 11th may 2022.
                my amount is 4, 634 and 776.
                both are not recived.
                transactoin by upi.
                i have sent you some screenshots of the transaction.
                and bank statement pdf.
                +2 photos
                Jul 27, 2022
                Complaint marked as Resolved 
                Olymp Trade customer support has been notified about the posted complaint.
                Verified Support
                Jun 14, 2022
                Olymp Trade Customer Care's response
                Hello, Jasoliya Tirth!

                We apologize for the delays caused due to some technical issues with UPI. Your account details have been forwarded to our specialists and they're already looking into it. Hopefully, they'll resolve the issue and get back to you soon.

                Best wishes,
                Olymp Trade team.
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                  S
                  Sidarth chettri
                  Jun 13, 2022
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                  I transferred 1500 from my upi to olymp trade account on 12 Jun 2022 5:27 pm
                  But I still didn't received it in my account
                  Olymp Trade customer support has been notified about the posted complaint.
                  Hello, Sidarth Chettri!

                  Thank you for reaching out to us. Unfortunately, UPI is not functioning properly. Therefore, Olymp Trade has sent notifications and emails to all affected users and offers a 50% bonus on your deposits. You can reach out to the official customer support team with your account ID and the complete issue and they'll help resolve your issue as soon as possible. You can reach out to them via:
                  - e-mail at [protected]@olymptrade.com,
                  - in the live chat at olymptrade.com, or
                  - in our group facebook.com/olymptradecom/

                  Best regards, Olymp Trade team.
                  Sidarth chettri's [Complaint's author] reply, Jun 14, 2022
                  I have done everything but still I have not got my money.
                  I hope of getting it soon
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                    I
                    Jun 13, 2022
                    Resolved
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                    Resolved

                    Address: Mp.Dewas
                    Website: [email protected]

                    26/05/2022 ko mera account block ho gya tha or my INR 20000 fund account me transfer nhi hua hai
                    +1 photos
                    Jul 15, 2022
                    Complaint marked as Resolved 
                    Olymp Trade customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 14, 2022
                    Olymp Trade Customer Care's response
                    Hello, Irfan Khan!

                    Thank you for getting in touch with us. Please contact our official customer support team via:
                    - e-mail at [protected]@olymptrade.com,
                    - in the live chat at olymptrade.com, or
                    - in our group facebook.com/olymptradecom/
                    with complete details of your issue and your account ID to help resolve your issue in a seamless way.

                    Best regards,
                    Olymp Trade team.
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                      R
                      rushikesh patange
                      Jun 13, 2022
                      Resolved
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                      Resolved

                      48 hours complete 10$ amount not credited in my live account .
                      User id[protected]
                      Aug 14, 2022
                      Complaint marked as Resolved 
                      Olymp Trade customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 14, 2022
                      Olymp Trade Customer Care's response
                      Hello, rushikesh patange!

                      Thank you for getting in touch. Unfortunately, due to some technical issues, our UPI deposits/ withdrawals are a little delayed. We have forwarded your details to our team. They'll look into the issue and get back to you as soon as possible. We thank you for your patience!

                      Best regards,
                      Olymp Trade team.
                      Jun 19, 2022
                      Updated by rushikesh patange
                      10$ deposit 7 days passes but deposit amount not credited in my account please resolve it.
                      User id[protected]
                      Upi id - [protected]

                      Jun 19, 2022
                      Updated by rushikesh patange
                      10$ deposit 7 days passes but deposit amount not credited in my account please resolve it.
                      User id[protected]
                      Upi id - [protected]@ybl
                      Verified Support
                      Jul 14, 2022
                      Olymp Trade Customer Care's response
                      Hi there, Rushikesh Patange!

                      Thank you for keeping us informed. Your task is a priority for our specialists. If your funds are not received by July 21, then please contact us again. You can rely on us. We successfully solve such problems.

                      Best regards,
                      Olymp Trade team.
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                        A
                        AnilSinghDeora
                        from SURAT, Gujarat
                        Jun 12, 2022
                        Resolved
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                        Resolved

                        I have completed my upi transaction for deposit in olymp Trade account but amount not credited
                        date of transaction- 11 june morning
                        amount- 700₹
                        transaction ID[protected]
                        olymptrade account- [protected]@gmail.com
                        Jul 15, 2022
                        Complaint marked as Resolved 
                        Olymp Trade customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 14, 2022
                        Olymp Trade Customer Care's response
                        Hello, AnilSinghDeora!

                        Thank you for reaching out to us. Unfortunately, we are facing some technical issues with UPI. We apologize for the inconvenience. We have forwarded your details to our specialists. They are already looking into the issue and will, hopefully, get back to you soon. Thank you for your patience!

                        Best regards,
                        Olymp Trade team.
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                          I
                          Jun 12, 2022
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                          26/05/2022 ko mera account block ho gya tha or my fund account me transfer nhi hua sport team bhi kuch javab nhi diya help
                          Olymp Trade customer support has been notified about the posted complaint.
                          My account me fund transfer kar do olymp trade

                          My account block kar Diya or my 20000 fund account me transfer nhi Keya 26/05/2022 ko - Comment #4006306 - Image #0
                          Hello, Irfan Khan!

                          We're sorry for the inconvenience you've faced. Please reach out to our official customer support team via:
                          - e-mail at [protected]@olymptrade.com,
                          - in the live chat at olymptrade.com, or
                          - in our group facebook.com/olymptradecom/
                          with complete details of your issue and your account ID to help resolve your issue in a seamless way. Our customer support team will try their best to help you out as customer satisfaction means the world to us. Thank you for taking the time to contact us. We wish you all the best!

                          Best regards,
                          Olymp Trade team.
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                            A
                            Azhodu
                            Jun 12, 2022
                            Resolved
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                            Resolved

                            Address: Phek nagaland

                            My deposit money still not yet credited to my live account it's been more than a weeks.
                            +1 photos
                            Jul 14, 2022
                            Complaint marked as Resolved 
                            Olymp Trade customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 13, 2022
                            Olymp Trade Customer Care's response
                            Hello, Azhodu!

                            We are sorry for your inconvenience. Please contact our customer support team with your complete account details via e-mail at [protected]@olymptrade.com, in the live chat at olymptrade.com, or in our group facebook.com/olymptradecom/ to help them help you in a better and more efficient way. Thank you for reaching out.

                            Best regards,
                            Olymp Trade team.
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                              Ratansingh5703
                              from Renukoot, Uttar Pradesh
                              Jun 12, 2022
                              Resolved
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                              Resolved

                              Address: Hindalco Colony, Q No I -826

                              Sir it has been more than 48 hr and my money is not reach to my trading account or bank account . Plzzz resolve my problem so I can start trading again
                              +1 photos
                              Jul 14, 2022
                              Complaint marked as Resolved 
                              Olymp Trade customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 13, 2022
                              Olymp Trade Customer Care's response
                              Hello, Ratansingh5703!

                              We are sorry for your inconvenience. Unfortunately, UPI is facing some technical issues at the moment. Our team is trying its best to resolve this issue as soon as possible. Meanwhile, Olymp Trade has sent notifications and emails to the affected clients explaining the issue and offering a 50% bonus. In case you've missed it, please check your email.
                              Please reach out to our official customer support team via:
                              - e-mail at [protected]@olymptrade.com,
                              - in the live chat at olymptrade.com, or
                              - in our group facebook.com/olymptradecom/
                              with your complete account details to help us better resolve your issue.

                              Best regards,
                              Olymp Trade team.
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                                Sandeep Singh Dashrath thakur
                                from VASAI, Maharashtra
                                Jun 12, 2022
                                Resolved
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                                Resolved

                                I have deposited 100$ yesterday @ i.e 11 of June @ 7.53 pm which is not reflecting in my account. This has happened for the second time in a row.
                                Show quoted text
                                +1 photos
                                Jul 31, 2022
                                Complaint marked as Resolved 
                                Olymp Trade customer support has been notified about the posted complaint.
                                Jun 13, 2022
                                Updated by Sandeep Singh Dashrath thakur
                                It's been more than 48hrs i haven't recieved 100$ in my real olymp account. Despite constant follow up, there is no result. I have also received their email that it usually takes 48 hours, so I waited till 48 hours, still there is no solution to my problem
                                Verified Support
                                Jun 13, 2022
                                Olymp Trade Customer Care's response
                                Hello, Sandeep Singh Dashrath thakur!

                                Thank you for taking the time to reach out to us. We apologize for the inconvenience caused by the technical problems with UPI. We are trying our best to resolve this issue as soon as possible. To compensate, Olymp Trade has sent all affected users notifications as well as emails with a 50% bonus. If you haven't received it, make sure to check your email.
                                To resolve the issue with your deposit, please contact our customer support team directly via:
                                - e-mail at [protected]@olymptrade.com,
                                - in the live chat at olymptrade.com, or
                                - in our group facebook.com/olymptradecom/
                                with your account details along with the complete details of the issue. Your coordination is highly appreciated.

                                Best regards,
                                Olymp Trade team.
                                Jun 14, 2022
                                Updated by Sandeep Singh Dashrath thakur
                                Neither i had recieved any email with 50% bonus nor 100$ which i have deposited. It's been more than 3 days now.
                                Kindly do the needful
                                Verified Support
                                Jun 15, 2022
                                Olymp Trade Customer Care's response
                                Hi, dear Sandeep Singh Dashrath Thakur!

                                We apologize for this misunderstanding. The bonus is provided in case of a stopped withdrawal of funds to UPI.

                                If your deposit has not been credited to the trading account, then please contact our support service. We are always ready to help you!

                                Best regards, Olymp Trade team.
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                                  E
                                  Eheidoebb
                                  Jun 12, 2022
                                  Resolved
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                                  Resolved

                                  Address: Baneswar chak

                                  Plz refund my 579$ money why r u not give me my withdraw money plz help me
                                  +1 photos
                                  Jun 12, 2022
                                  Complaint marked as Resolved 
                                  9851982359
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Jun 12, 2022
                                  Updated by Eheidoebb
                                  Not resolved this company stole my 579$
                                  Verified Support
                                  Jun 13, 2022
                                  Olymp Trade Customer Care's response
                                  Hello, Eheidoebb!

                                  Thank you for your patience. We apologize for the inconvenience caused by technical issues with UPI. We're happy to let you know that your issue has been resolved. Please feel free to contact us for any other queries.

                                  Best regards,
                                  Olymp Trade team.
                                  Jun 26, 2022
                                  Updated by Eheidoebb
                                  Sir upi issu ki wajhe se sabka paise fasa hua ha mera 579$ fasa hua ha bank main abhi tak nehi aya hai help me fast and refund plz
                                  Hello bro i am facing the same issue, is it really withdrawn??
                                  Bro what we have to do now...this transaction facility really big trouble maker...how much time we have to wait. Even they are not giving their customer care service number of India.
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                                    P
                                    prabhat kumar jena
                                    from Nayagarh, Odisha
                                    Jun 11, 2022
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                                    Refund my all balance USD3900
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Hello, prabhat kumar jena!

                                    Thank you for reaching out to us. Please let us know your issue in detail along with your account credentials to help us better understand the problem and resolve your query. You can contact us via:
                                    - e-mail at [protected]@olymptrade.com,
                                    - in the live chat at olymptrade.com, or
                                    - in our group facebook.com/olymptradecom/
                                    Our team will make sure that your query is resolved as soon as possible as your satisfaction means a lot to us!

                                    Best regards,
                                    Olymp Trade team.
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                                      M
                                      Masadul
                                      Jun 11, 2022
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                                      Address: Kingston south africa

                                      I'd block kiya mera amount back nahi diya₹12000/-
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Hello, Masadul!

                                      Thank you for taking the time to contact us. Please contact us via e-mail at [protected]@olymptrade.com, in the live chat at olymptrade.com, or in our group facebook.com/olymptradecom/, with complete details of your issue as well as your account credentials. Your satisfaction and feedbacks are extremely important to us as each one of them helps us improve and provide us an opportunity to present our customers with the best services. We hope to resolve your issue as soon as possible.

                                      Best regards,
                                      Olymp Trade team.
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