[Resolved]  Olymp Trade — Deposit-kyc

Hey, I have deposited 10 euros on my account [protected]@gmail.com using upi [protected]@ybl through kart and you, the money was debited from my account but the deposit section shows 0 euros
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Aug 5, 2021
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
 
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Hello, dear Victorfrank!

Thank you for bringing your issue to our attention. Depositing with the UPI method usually takes from 1 to 36 hours for the amount to successfully reflect on your live account. If 36 hours have passed from the moment of deposit, kindly contact our support team so we can help you by forming a task for our finance department. You will need to provide our support service with your UPI transaction screenshot and UPI wallet ID. If you have any further questions, please, feel free to ask them.

Best regards, Olymp Trade team.

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