[Resolved] Olymp Trade — Deposit not credited to live account.

[Resolved] Olymp Trade — Deposit not credited to live account.

R Rahul Ck Oct 6, 2020

I've done a deposit of 100$ on 23/09/2020 And the amount is not yet credited to my live trading account. I dont know what happened to my money. I am frequently contacting with them on both emails and phone calls. But every time they says that their financial team in working on the task and wait more. They gives me the same reply for the last 13 days. I dont know what to do next, but i will surely warn all my friends and relatives about my experience on olymp trade. At least their money won't lose in such a platform. +0 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint. Verified Support Oct 06, 2020 Olymp Trade Customer Care's response Hello! Thank you for keeping us informed. We are sorry that you had a frustrating experience and want to make it up for you. Kindly tell us your account ID number so we can check on the latest status of your issue with a deposit. We will put every possible effort to speed up the resolution and give you an explicit answer as soon as possible. Best regards, Olymp Trade team. Oct 07, 2020 Updated by Rahul Ck Account ID NO. 67287304 Oct 09, 2020 Updated by Rahul Ck This is exactly how your customer support team responds to me. They dont dives me a promising date. They want me to wait for my own money for an infinite time. And the saddest thing is that our government is helpless. These platforms should illegalise if our gov. Cant take control over them. So guys, i am advising you from my own experience that never invest a single penny on this platform.i repeat NEVER INVEST A SINGLE PENNY ON OLYMP TRADE. You can try intraday trading or something like that. Verified Support Oct 09, 2020 Olymp Trade Customer Care's response Hello, dear! Thank you for providing your account ID number, it helped us to check up the information in the system. We apologize for any inconvenience, but the resolution of your issue is still in progress. We have requested assistance from the billing department and will give you updates as soon as possible. We understand your feelings and but we have to ask you to wait till the process ends. Best regards, Olymp Trade team. Verified Support Dec 09, 2020 Olymp Trade Customer Care's response Hello, dear Rahul Ck! Thank you for your patience. We have checked the information regarding your deposit issue. We are pleased to inform you that the issue was resolved and the payment was credited to your live account on[protected]. Feel free to contact us if any questions emerge. Best regards, Olymp Trade team.
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