[Resolved] Olymp Trade — Depost failure resolution delay

[Resolved] Olymp Trade — Depost failure resolution delay

D Deep9039942284 Jan 10, 2021

I made a deposit of 1000$ on 18th of Dec. But funds didn't got credited into my account. I raised the ticket in 19th Dec. Today already more than 20 days got completed since I made the deposit but I didn't not fund credited into my account. I mailed them on each and every mail id they provided to me. I call them around 40 50 times but no action is taken. Funds got debited from my account within seconds on the same day but didn't got credited into my trading account till now. It is totally looking like a scam. Where is the money from last 20 days. What will be the compensation. Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Jan 11, 2021

Verified Support

Hello, dear!

Thank you for bringing the issue to our attention. We are incredibly sorry that you are experiencing such a long delay. Such situations are exceptional, we are making every effort to speed up the resolution process. Please, provide us with your account ID number so we can contact our support team and request further assistance. We will make sure that you are informed of the latest status of your deposit issue.

Best regards, Olymp Trade team.