Verified Support
Dec 21, 2020
Olymp Trade Customer Care's response Hello, Yashvinder Sharma.
Thank you for sharing. It is a pity that you have formed such a negative impression of the platform. Olymp Trade is a transparent and reliable broker, it is a member of an A category of the international Financial Commission. It confirms the high quality of our services and speaks of the trustworthiness of the platform.
We know that losses are demotivating and discouraging. It may take a long period of time to learn how to trade and start earning a stable profit. It is also hard to prevent yourself from risky actions when you try to return the losses. But it is important to maintain a thoughtful money management strategy and not to risk large amounts of money. We offer an opportunity to gain profit by providing a functional financial instrument, useful tools that are required for complete market analysis, a broad educational base, and comprehensive support service. Trading results depend entirely on the trader's ability to analyze the market.
The chart is based on the quotes, which are transmitted to all users equally. Current market quotations are received on the platform directly from the supplier, we have no possibility to influence them. To check the Quote History for each asset, you can look up the section on the platform: https://olymptrade.com/en-us/cabinet#tab=rates This section is available for all authorized users.
As we are a member of the Financial Commission (FinaCom), you have all rights to file a claim to an independent regulator by providing all the necessary evidence on the official website: https://financialcommission.org/olymp-trade/
It guarantees funds compensation in case the dispute is settled in favor of the trader.
Best regards, Olymp Trade team.
Verified Support
Dec 30, 2020
Olymp Trade Customer Care's response Hello, dear Yashvinder Sharma.
Thank you for providing screenshots. We advise you to increase the expiration time from 15 minutes and more so your predictions will be more accurate. When you trade on such a short timeframe, prices can not change significantly. Please, have that in mind while creating your trading plan.
Best regards, Olymp Trade team.
Post your Comment