[Resolved]  Olymp Trade — I deposited 10$ but not reflected in my trade account

I made payment by upi of 10$ it got deducted from my bank acc ..but not reflected in my trade acc ...its a fraud i want money back
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Aug 8, 2021
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
 
3 Comments

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Hi, dear aakumi!

Thank you for bringing this to our attention. Please provide us with your account ID number so we can look up the details in our system and pass your request to our service support. We will be glad to help you.

Best regards, Olymp Trade team.
aakumi's [Complaint's author] reply, Dec 1, 2020
69251528..

I want my money back n give me the compensation 😡😡😡 ..u wasted my lot of time n best chance of trading today ...give me the Goddamn compensation and my money
Hello, dear aakumi!

Thank you for your cooperation. Please accept our deepest apologies for any inconvenience. Usually depositing with the UPI method requires from 1 to 36 hours for the amount to be successfully reflected on your live account. We can assist you in speeding up the resolution process by creating a task for our finance team as soon as 36 hours have passed from the moment of a deposit. If the payment has not credited to your account within 36 hours from the time of your deposit, kindly contact our support team, you will be instructed by the steps that should be taken. We have passed your request to our service support, you will be contacted as soon as possible with the latest details on your deposit issue.

Best regards, Olymp Trade team.
aakumi's [Complaint's author] reply, Dec 3, 2020
Hey 36 hourshas passed..
Give me the compensation n money
Hi, dear aakumi!

Thank you for keeping us updated. Kindly contact our support service, so our specialists can speed up the resolution process by creating a task to our finance team. Please, also send our support team a screenshot of your payment receipt from your UPI account and share the UPI ID of the wallet. The transaction data in the screenshot (date, time, amount, transaction ID) should be visible. We are sorry for the inconvenience and hope for your cooperation.

Best regards, Olymp Trade team.

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