[Resolved] Olymp Trade — I failed to find Fractals on the platform.

[Resolved] Olymp Trade — I failed to find Fractals on the platform.

S Sid Nagi Nov 14, 2020

I’ve been actively using your web-based trading platform for a week. Well, in general, I appreciate how it’s designed and how it works. Everything is very intuitive. It feels like I’m playing a video game-) However, I have discovered a serious downside here. I failed to find Fractals on the platform. I carefully looked through the list of the available technical indicators, but it’s missing. That’s for sure. Am I right? I hope I’m wrong and I’ve just overlooked it. Please, comment on my issue. Was this information helpful? No (0) Yes (0)
Nov 17, 2020 Complaint marked as Resolved Oh, I've found it. And I found a news about announcing Fractals and Reversal Points were added to the platform in 2019. Really like playing a video game with patch notes =) Olymp Trade customer support has been notified about the posted complaint.
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Comments

Olymp Trade Customer Care

Nov 16, 2020

Verified Support

Hello, dear Sid Nagi!

Thank you for contacting us and appreciating the intuitive design of the platform. The Fractal indicator is available on the Olymp Trade MT4 platform. To find this indicator, push the "Insert" button, choose "Indicators", then "Bill Williams" and you will see "Fractals". You will be able to choose a preferred time frame or select a "Show on all the timeframes" function. After that, the indicator will appear on your chart. Please, do not hesitate to ask further questions if you need any help.

Best regards, Olymp Trade team.