[Resolved] Olymp Trade — I got a problem

[Resolved] Olymp Trade — I got a problem

S Sumit_Mehan Jul 13, 2021

I met Olymp Trade several years ago. On one of the forums, a trader was praising this company very much. By the way, I thought then that this trader was a figurehead. However, when I had problems with my past broker, I decided to check if it was possible to work with Olymp Trade. I tested it for a long time, first a demo, then at a minimum. In the end he added a decent amount to the account. And now I can say that I was not mistaken. If anyone wants to trade Forex without any problems, then the Olymp Trade broker is the right place. I got a problem, I lost my account password. What do I need to do to recover my password? Was this information helpful? No (0) Yes (0)
Jul 19, 2021 Complaint marked as Resolved In order to restore the password from your account, you need to use the "Restore password" form on the broker's website. After you confirm your account via email, you will be able to create and use a new password. In case of difficulties you can always contact technical support, which is available through online chat, e-mail, form on the website. Olymp Trade customer support has been notified about the posted complaint. Verified Support Jul 15, 2021 Olymp Trade Customer Care's response Hi there, Sumit! Thank you for sharing your feedback with us. It is wonderful that we have met your expectations. To restore access to your account, you need to open the Login tab on the platform and press the "Forgot your password?" button. Then, enter your email address in the appeared field and click on Restore. Make sure to insert the email that you used to register on the platform. We will send you a link to reset your password. If the issue remains, kindly reach out to our support team. Our specialists are always there to help. Best regards, Olymp Trade team.
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