[Resolved] Olymp Trade — I want to use bonus funds in the Market, but I can't

[Resolved] Olymp Trade — I want to use bonus funds in the Market, but I can't

Rashid Borah Feb 11, 2021

Why can't I buy a subscription to Market with my bonus funds in Olymp Trade? I have already got them at my disposal. Why can't I use the bonus funds in a way that is beneficial to me? After all, it is also an investment in my trading. I don't think it's fair. Because I need specific tools to improve my trading results. They are all available in the Market by Olymp Trade. But I can buy them only with my own money or for achievements in Loyalty Program. Why can't I use my bonuses for that? Was this information helpful? No (0) Yes (0)
Feb 15, 2021 Complaint marked as Resolved Oh, I didn't see that using bonus funds in the Market section was prohibited in Olymp Trade. I thought I could use them as I saw fit. Anyway, now I have even more incentive to reach the next Loyalty Program level. Because I'll get more benefits from the Market at the next level of Trader's Way. Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Feb 11, 2021

Verified Support

Hi there, Rashid!

Thank you for bringing this up. At the moment, an opportunity to use your bonus funds to buy a subscription to Market is not available. We will surely discuss your recommendation with our team and consider allowing purchases in the market for bonuses in the future. Your opinion matters greatly to us, it is always important to receive such feedback to improve.

Best regards, Olymp Trade team.