[Resolved] Olymp Trade — mobile app issues

[Resolved] Olymp Trade — mobile app issues

Mehul Raman Jan 25, 2020

I don't want why your mobile app doesn't have horizontal orientation. For trading that's extremely important, as quotes are much better displayed. Your mobile app is of high funtionallity, but adsence of such useful feature seems extremely strange. Also, i can't find an info about education your mobile app. I think it also can be useful to save customized indicators settings, as i think people like me can trade different assets but with the same strategy will find this useful. Was this information helpful? No (0) Yes (0)
Jan 30, 2020 Complaint marked as Resolved Okey, received everything. My respect for Olymp Trade brokerage only grown cause of this. Sorry for misleading, maybe I didn't catch sth, but well, everything is resolved. Support didn't lie, I was sure It didn't till the very beginning. Have the nice day :) Olymp Trade customer support has been notified about the posted complaint. Verified Support Jan 25, 2020 Olymp Trade Customer Care's response Dear Mehul Raman, thank you for your feedback! Our android app already has horizontal orientation. Please contact our customer care service and we will help you with this case and training materials. We passed your idea about saving customized indicators settings to our developers. Best regards, Olymp Trade team.
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Comments

Pramesh Kumar Yadav

Feb 17, 2020

Payment no credit to my account after one month

Pramesh Kumar Yadav's reply, Feb 11, 2020

Payment no credit in my account

Olymp Trade Customer Care's response, Dec 11, 2020

Verified Support

Hello, Pramesh Kumar Yadav!

Thank you for bringing your issue to our attention. Can you please contact our service support team and give more details on your deposit issue? Our support team can be reached via e-mail: support-en@olymptrade.com, in a live chat at our website, or in direct messages of our Facebook community: www.facebook.com/olymptradecom/ We will be happy to assist you.

Best regards, Olymp Trade team.