[Resolved]  Olymp Trade — Money deducted

I deposited $10 through my upi but never received any money in my olymp account. It got deducted from bank account but never reached my olymp account.
Such a bad experience with this type of platform . Refund me my money.
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Aug 7, 2021
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
 
1 Comment

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Hello, Shubhankarkamb1!

Thank you for letting us know about your deposit issue. We are sorry to hear that you had an unpleasant experience with us.

If you are depositing with the UPI method, it might take from 1 to 36 hours for the amount to successfully reflect on your live account. If 36 hours have passed from the moment of deposit, kindly contact our support team so we can help you by forming a task for our finance department. You can get in touch with our support service in any convenient way: in a live chat at our platform's website; in direct messages of our Facebook community: www.facebook.com/olymptradecom/; via e-mail: [protected]@olymptrade.com.

You can also specify your account ID number in the comments to this review, we will pass your request to our support team. We are always there to help you, feel free to ask any further questions.

Best regards, Olymp Trade team.

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