Comments
To morning I have deposited 20 dollar. And I won 38 dollar but . I was withdraw. But till now not added.
Olymp Trade Customer Care's response, May 24, 2019
Verified Support
Hi Dear Jubul!
Withdrawal is carried out to the source of depositing of the account within 2-5 business days.
Hope everything is fine now. Please text our support team if not. We are always ready to help!
Best regards, Olymp Trade team.
Withdrawal is carried out to the source of depositing of the account within 2-5 business days.
Hope everything is fine now. Please text our support team if not. We are always ready to help!
Best regards, Olymp Trade team.
my name is b. dinesh kumarwithdrawal 130$ and 10$ wining amount is not credited in my account.i request to 4 days back . it is bad service . olymp trade . i sent massage but your not replay . very bad .
Olymp Trade Customer Care's response, May 24, 2019
Verified Support
Hi Dear b. dinesh kumar!
You ordered two withdrawals. Withdrawal is usually carried out within 2-5 business days. Sometimes longer as it depends on the transfer processing time of your bank.
To check the accurate info about these transactions at your bank you need an ARN Reference number. I will now explain you how to carry that out.
ARN Reference number can be requested only after 14 days from the date of withdrawal. As your withdrawals were made on May 18 and 19, you, on June 3, need to take an extract from the bank on all credits to the account from May 18 to June 3, including all the cards you used to withdraw (as you did use different cards). With these extracts, our financial department will ask the aggregator for the ARN Reference for each withdrawal.
So please wait a little bit more and request the extract at your bank and send it to us.
Thank you for your pacience! If you have any questions please contact us. We are always in touch and are ready to help.
Best regards, Olymp Trade team.
You ordered two withdrawals. Withdrawal is usually carried out within 2-5 business days. Sometimes longer as it depends on the transfer processing time of your bank.
To check the accurate info about these transactions at your bank you need an ARN Reference number. I will now explain you how to carry that out.
ARN Reference number can be requested only after 14 days from the date of withdrawal. As your withdrawals were made on May 18 and 19, you, on June 3, need to take an extract from the bank on all credits to the account from May 18 to June 3, including all the cards you used to withdraw (as you did use different cards). With these extracts, our financial department will ask the aggregator for the ARN Reference for each withdrawal.
So please wait a little bit more and request the extract at your bank and send it to us.
Thank you for your pacience! If you have any questions please contact us. We are always in touch and are ready to help.
Best regards, Olymp Trade team.
The only logical way out is to inquire in the bank what happened. You've got a reply from Olymp Trade, there are no reasons to distrust them. Thus, you need to check with your bank why they keep withdrawing funds from your account. The point is, Olymp Trade is no more responsible for the money after it has been withdrawn to your account, which means you really should address your bank about this issue.
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+54 11 5917 5747 [Buenos Aires]
+27 21 100 3880 [Cape Town]
James Street, Kingstown,
, First Floor, First St Vincent Bank Ltd Building,
, Saint Vincent and the Grenadines, India
Could you, please, tell us the number of your account, so we could check the information? We will help you!
Best regards, Olymp Trade team.