[Resolved]  Olymp Trade — my email is incorrect

Hello. Help me solve the problem. I registered on your site yesterday. I can’t log into my account today. The fact is that i input the correct data, but i still get an error (Wrong password). I even changed the password through the mail. But the problem remains. I decided to make a new account. Login does not occur. An error appears that the email is incorrect. Tell me what do i need to do? Thanks for answer.
Was this information helpful?
No (0)
Yes (0)
Sep 3, 2019
Complaint marked as Resolved 
The problem was that I had CapsLock turned on. I don’t know how it happened. I never use this key. Sorry ;)
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
Olymp Trade Customer Care's response
Hello there!

Please, contact us any convenient way: via e-mail [protected]@olymptrade.com, in the live chat at olymptrade.com or in our group facebook.com/olymptradecom/

We need more information about your device to help you.

Best regards, Olymp Trade team.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1547
    Pending
    359
    Resolved
    1145
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR