[Resolved] Olymp Trade

[Resolved] Olymp Trade — Olymp Trade

S SikandarK5260 Sep 3, 2020

Olymp Trade isn’t the first platform I use. But it’s easy to operate even for a beginner. Traders are supported by a number of helpful indicators for trading. Olymp Trade is always updating the platform, and the newly updated version is better and is packed with indicator tools, oscillators, advisor and ready-to-use strategies. Olymp Trade differs from other brokers in its approach to education. While most of them offer training as an additional service (often for a fee), they provide it totally free. Olymptrade's support team is very fast and good too. Every doubt and question is replied and helped with, so it is very convenient when being consulted. I'm not satisfied enough with the withdrawal speed, so Olymp has something to work on. Usually, you receive money in a day, but sometimes it takes up to several days. I think it would be a huge step forward for broker to achieve the fastest withdrawal. Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint. Verified Support Sep 03, 2020 Olymp Trade Customer Care's response Hello there, SikandarK5260! Thank you for taking the time to share your experience. We are thrilled to know that you appreciate our diverse amount of trading tools, regular platform updates, and a broad educational base. It is wonderful that you enjoyed communication with our support service, our support team members are always there to help. We are also grateful for your recommendation on speeding up the withdrawal process, your opinion will be taken into consideration. Wish you a fruitful trading! Best regards, Olymp Trade team.
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Comments

suryakantarout

Sep 4, 2020

Hi Sikandar,

Please let me know if you really getting your withdrawal amounts. Because I have been trying since long time, but have not yet received a single payment. They keep on asking same question, i.e. E-wallet details.

Can you please let me know the medium that you are using for withdrawal?

Thanks!

Olymp Trade Customer Care

Oct 1, 2020

Verified Support

Hello, suryakantarout.

Thank you for keeping us informed. We have checked the information on your issue in the system, we can see that the withdrawal was canceled by the bank. Your newly formed withdrawal request of 26$ was successfully paid to your Skrill E-wallet on[protected]. Please contact us if you have any further questions.

Best regards, Olymp Trade team.