[Resolved]  Olymp Trade — where's my vip?

"where's my vip?
I just decided to move up and try vip account, however vip accounts aren't available anymore. Why? Just why and try to explain for me - why that happens and what does it means?
Are there no demo anymore? I invested more money only to be a vip trader but vip accounts aren't available, so what?
I have $2, 000 deposit now but can't access vip account. I see there is status system but i don't need it, i need my vip account! Can you explain your decision, olymp?"
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Aug 19, 2020
Complaint marked as Resolved 
I got it, thank you. Probably overreacted, but I really didn't understand why? Let's keep working.
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2020
Olymp Trade Customer Care's response
Hello, Tushar Chaudry!

Thank you very much for the review. It is really important for us to understand how our traders feel about innovations on the platform. Statuses are a system of privileges on the Olymp Trade platform. There are three possible statuses: Starter, Expert, and Advanced. The main advantage of the Status system is that now with any trade or completed task on the Trader's Way, you get experience points (XP), which are needed to move to new levels. When you reach a new level, you will get rewards — useful trading tools and bonuses.

You can upgrade your account by completing the tasks and getting experience points or by depositing a certain amount into your trading account. An Expert is a premium status that is available after depositing $2000/€2000 (depending on the currency). Expert status offers exclusive trading ideas, the maximal amount of specialized webinars, weekly consultation with a personal analyst, reduced commissions, rapid funds withdrawal as well as other exclusive privileges.

A demo account is always available, do not worry. We truly hope that our reply will help you to take a fresh look at our newly introduced Status system. Feel free to ask any questions.

Best regards, Olymp Trade team.
 
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