[Resolved] Olymp Trade — Why the platform doesn't work?

[Resolved] Olymp Trade — Why the platform doesn't work?

A Ajeet_Devi Jun 2, 2021

I have an issue with the Olymp Trade Forex platform. As far as I understand, the sequence of opening deals to pick the asset from the list, define the direction of trading and select the expiration time. However, when I open buy or sell positions, the platform does not close them automatically when the time frame expires. So do I have to control my trades manually? Or is there any special box to select the expiration time? Was this information helpful? No (0) Yes (0)
Jun 8, 2021 Complaint marked as Resolved Sorry, I mixed the trading types and platforms. I thought FTTs are also available in MT4, but now I understand that this platform is for the Forex type of trading ony. So there’s no expiration time for trading Forex, unlike FTTs. It’s good to have such a choice. I will spend more time to figure out the difference. Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Jun 2, 2021

Verified Support

Hello, dear Ajeet_Devi!

Thank you for contacting us. The expiration time can only be set in the Fixed Time Trades mode. There you can choose the duration of the trade starting from 1 minute. On the Olymp Trade Forex, you can set up a pending order (the trade that will open automatically at the time the price level reaches the specified quote / at the assigned time). You can also use the Trailing Stop Loss feature that allows creating the order to close the trade depending on the specified Stop Loss and Take Profit values. If any further questions appear, please, let us know. We will be happy to help.

Best regards, Olymp Trade team.