Comments
I won 530 dollar . When i withdraw the money 317 dollar on 22/06/2021 at night . But my withdrawal on hold due account verification. In past also 3 times it happen when withdraw the amount they said you need to verify your account. My mind got upset and loss my temper and also loss my all winning. So please i request please refund all my money 1752 dollar as you not process withdrawal and making excuse for account verification everytime. So please refund all my money i have take. Loan to earn money from your app. But lost all my money and winning due to you always ask account verification during when i request withdrawal.
Hello, dear Chhoti Chandan Sharma!
Thank you for sharing the details with us. We understand that losses can be demotivating, but there is no such provision of a refund of any trade amount that you invest willingly for a trade. We provide access to a convenient financial instrument but the success depends entirely on your decisions.
It is crucial to keep up with a money management strategy to avoid excessive risks. It is also important to stay rational and keep the emotions under control while trading. We recommend viewing our trading psychology materials in the blog section: https://blog.olymptrade.com/education/psychology/
We have passed your request to our support team. Our support team specialist will contact you and give you more information about the verification procedure.
Best regards, Olymp Trade team.
Thank you for sharing the details with us. We understand that losses can be demotivating, but there is no such provision of a refund of any trade amount that you invest willingly for a trade. We provide access to a convenient financial instrument but the success depends entirely on your decisions.
It is crucial to keep up with a money management strategy to avoid excessive risks. It is also important to stay rational and keep the emotions under control while trading. We recommend viewing our trading psychology materials in the blog section: https://blog.olymptrade.com/education/psychology/
We have passed your request to our support team. Our support team specialist will contact you and give you more information about the verification procedure.
Best regards, Olymp Trade team.
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Thank you for letting us know about the withdrawal issue. Can you please specify your account ID number? This way we can pass your request to our support team. We will make sure that you are provided with full assistance on this matter.
Best regards, Olymp Trade team.