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Onecard — Refund not initiated

I have closed my onecard FD and the company assured that the amount will be refunded with 5- 7 days but since its been 5 days i havnt received any refund so please do initiate it
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Comments

Hi Dilraj,

Greetings from FPL technologies!

We could not fetch your account details based on the info provided and request you to share the same with us via [protected]@getonecard.app or reach out to us via our in-app help section so we will take a look and resolve this for you. In case, you have already reached out to us, then, please share the allotted ticket IDs with us.

Looking forward to serving you.

Thanks and Regards,
Team OneCard
Reply
Hi Dilraj,

Greetings from FPL technologies!

We could not fetch your account details based on the info provided and request you to share the same with us via [protected]@getonecard.app or reach out to us via our in-app help section so we will take a look and resolve this for you. In case, you have already reached out to us, then, please share the allotted ticket IDs with us.

Looking forward to serving you.

Thanks and Regards,
Team OneCard
Reply
Dilraj11's [Complaint's author] reply, Jan 20, 2023
Hi my details are as following

FD ID : 20012207325064
FD ID : 20012207474184
FD ID : 20012207613394

My account was closed on 9th jan and still the refund is not initiated

Ticket ID: 2409518

Registered Email - Singhdilraj967@gmail.com

Registered Mobile no. - 9335967030

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