Oneplus — Company ain't ready to replace handset

Address: Mumbai City, Maharashtra

I received Oneplus One with box on 12th Jan, 2015 which i orderred from amazon.in website Within 7 days of delivery my handset mic and network issue started, On 19th Jan, 2015 I visited customer service centre, Add: HCL Tower, Ground Floor, Plot no. 360, Marol. Military Road, Marol, Andheri(E), Mumbai, Maharashtra, When I told them regarding this problem and told to replace as it will make an issue later in future then they said that before delivery when I booked for Oneplus one on amazon.in on 10th Jan, 2015 is gone. but debate is when I received my handset from that day onwards 7 days must count, when I warned to service centre regarding this issue to complaint on consumer forum, they said whatever you do that is not their concerned. I appeal for the justice to customer who is facing problem, I spent my whole saving for this mobile. P.s. Look for the issue and communicate, Look for justice and expect for positive result, I've attached Memo of amazon.in and job sheet provided by service centre Regards, Mehul Ambavat, [protected]
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OnePlus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    1178
    Pending
    0
    Resolved
    38
    OnePlus India Phone
    +91 80 0852 2008
    OnePlus India Address
    Flat # 7 & 10, Upper Ground Floor, Devika Tower, Nehru Place, New Delhi, India - 110019
    View all OnePlus India contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR