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OnePlus India Complaints & Reviews

oneplus.net/in

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Updated: Jan 27, 2025

Complaints 1178

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38

Unresolved

1140

Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Oneplus company wala mera product le gaye the 20 din ho gye hai wapis nahi kar rhe hai

OnePlus Bud Pro (Battery Drainage Issue)

Green lines on my Oneplus 9R Phone screen due to Software update

Most useful reviews

OnePlus Buds repair

Don't buy OnePlus Nord - Poor products with pathetic aftersales, don't waste your money.

Oneplus android tv 40 inches Y1 screen replacement cost more than my bought price

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Oneplus 7t damage due to company Software Update

Display issue on OnePlus 8T mobile

Order canceled by deliver partner no refund given

OnePlus India reviews & complaints(1178)

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I have ordered oneplus Z2 with ANC NECKBAND it worth 1999/- INR. But I have received oneplus Z2 without ANC. I have called customer care they said to complaint nearest store. It's been 45 days ago, still now there is no response. Please help me by refunding my money.

OnePlus India customer support has been notified about the posted complaint.

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Address: Noida

I bought OnePlus Nord Buds 2 few months ago. As they were not working properly, I sent them to the service centre. I chose Pick up for the service. I submitted my product and received the message that my product has been successfully picked up. But later after a week got to know that a different product has been submitted at the service centre. That might have been exchanged by the delivery guy or anyone during the process. Now they're...

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I visited One plus store for Display issue which is universal now and been informed on One plus 11R mobile exchange in lieu of Display change and registered my number for the same. Sunday i got an appointment for mobile exchange and the staff denied on mobile exchange for me across the counter and i asked for the reason. My mobile had an motherboard issue during my warranty period which got repaired in one plus authorized service center located...

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Address: Sheela colony Tappal

I have purchased one plus tv last year. Now i am facing issue in tv display. There are two spots on led display. And the warranty period of led panel is 2 years. My tv led panel is in warranty period. So i raised a complaint to oneplus about this spot. They said they will replace led panel with new one once the led panel dispatched from their warehouse. I contacted them after 15 days. They said they are out of stock of led panel.
I...

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Hi Team,

Thank you for sharing misleading information of my repair request to be completed. ( Concern Ticket C/IN[protected])

Today I wasted about 1.5 hrs. of my working time to hail cab to and fro just to gather the information that One Plus VR Mall Service Center is closed.

This information could have been shared with correct center where I could receive my device given for repair.
Also...

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Address: 50 Junagamtal vasahat motera Ahmedabad Gujarat - 380005

My Name is Pushkar

I have submitted oneplus 9 mobile in Ahmedabad service center on 04.07.2024
For Green line issue in Display

Oneplus service centre committeed to me a 32000 voucher giving me in 15 day for green line issue resolved, I agree to continue go with 32000 voucher
After 15 days follow up from oneplus but didn't response from oneplus service and call centre I have wrote a mail to customer...

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Dear Team,
I have called One plus toll free number several times and raised a complaint with regards to confirming on one of the branches of One Plus.
There is a Service Center in Dombivli (E) Thane - Unique Telecom P. P Chambers, who claim that they are authorized service center for One plus, however there is no such mention about them on One plus website neither are the One plus call center people aware of this.
Hence...

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I am writing to express my dissatisfaction with the service I have received for my OnePlus TV Y 43 Y1S Pro E6230074D5NX00527, which is still under warranty. Despite numerous attempts to resolve the issues, the problems persist, causing significant inconvenience and frustration.

I have also written an email to OnePlus to inform them about the rude behavior of the customer service representative and the engineer. However, they...

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Address: Ghaziabad

On May 10, 2024, I raised a ticket (IN05403TV[protected] for repairing of my TV, which is not powering on and having no LED indication. On May 11, 2024, OnePlus executive contacted me and explained me that my TV is out of warranty, so there would be some visiting charges + procurement charges (if required to procure any spare parts).
During the visit, he explained that the TV's MAN board was corrupted and needed replacement, which would...

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ONEPLUS 10 pro, almost 70, 000 phone was stolen from BMTC BUS STOP, NEAR silk road signal, I had flight so I could not lodge complaint, I request you please get my phone

OnePlus India customer support has been notified about the posted complaint.

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I am facing issue with my profile in mobile unable to register my num it says the num is set as emergency number its not set not sure why due to this i am unable to register my number in app store and unable to buy anything i have voucher of 800rs off which is valid for only 30 days now i am losing the number of days due to this issue now they have also blocked my account due to violation not sure what i did all i did is to just tried to...

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I have give my OnePlus bullet wireless Z2 Bluetooth which is under warranty but right side speaker is not working at all so i have sent you my Bluetooth for replacement but no response from your side i need confirmation of replacement delivery....

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Address: FLAT NO-P 59, GROUND FLOOR, NEAR GOLDEN GATE, SEC-75, BPTP PARKLANDS, FARIDABAD

I bought One Plus Nord CE 3 Lite in December 2023, the phone did not work properly even for a day, the phone gets switched off every 2 hours. I complained several times to the service center but there was no response from them. I have already taken the phone to the service center twice, but my phone was not fixed, the problem is the same. This time I have given the phone to the service center. It has been 13 days since I gave the phone, but...

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Address: timeraper02@gmail.com

I have OnePlus 11r everything is good in this mobile but i play game in mobile this is too much heat and leg.
M contact to customer care he's suggest update your handset but after update no improvement in this handset.
PLEASE SUGGEST ME WHAT TO DO I AM VERY DISAPPOINTED FROM ONEPLUS 🙏...

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Hey
I purchased oneplus open in[protected]
After few days in phone display black patche n line are coming. I m going oneplus care service center approx time 12.30pm they check my phone properly. No damage n good condition phone. tell me we call u after 5-6 hours. approx 5.30pm I received service center call he tell me your phone display is damage, next day I m going service center n check my phone. in my phone display 4spot...

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Address: Kural mumbai maharashtra

Hey
I purchased oneplus open in[protected]
After few days in phone display black patche n line are coming. I m going oneplus care service center approx time 12.30pm they check my phone properly. No damage n good condition phone. tell me we call u after 5-6 hours. approx 5.30pm I received service center call he tell me your phone display is damage, next day I m going service center n check my phone. in my phone display 4spot...

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Dear One Plus team,

This is completely unacceptable where you cancelled my service requests assigned to customers care where I paid money in advance to your assigned engineer. My TV part in UW which still not received even after 1.5 month cross and warranty will expire on Feb-23. Services Engg not receiving call now and customer care every time given one week time for part delivery.

HARASSMENT - No response-...

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Dear Team
please find below details and unlock the phone at earliest. As i am facing the issue since my new phone.

Current region (Middle East - Saudi Arabia)

IMEI (IMEI1 : [protected] IMEI2 :[protected])

OS version (Oxygen OS 13.1)

Exact issue (Network Lock attached snap)

Since when are you facing the issue? (Day1 I am facing the problem)
br...

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They were not responding for damaged and reused product...

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Maine oneplus wireless z2 anc neckband purchase kiya tha, jo ki sahi se work nahi kar raha tha, then maine customer care par call karke complaint ki, next day 30 october ko oneplus team ke courrier wale mujhse product verify and check karke le gye 31 october ko product service center phoncha or 1 november ko unhone kaha logistic team ne galti se hume dusra product de diya hai, then mujhse invoice manga maine de diya mujhse product ke video...

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