Claimed

OnePlus India Complaints & Reviews

1
Updated: Jun 3, 2024
Complaints 1171
Resolved
38
Unresolved
1133
Contacts

File a complaint to OnePlus India

Having problems with OnePlus India?

File a complaint and get it resolved by OnePlus India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OnePlus India reviews & complaints(1171)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I am writing to express my dissatisfaction with the service I have received for my OnePlus TV Y 43 Y1S Pro E6230074D5NX00527, which is still under warranty. Despite numerous attempts to resolve the issues, the problems persist, causing significant inconvenience and frustration.

I have also written an email to OnePlus to inform them about the rude behavior of the customer service representative and the engineer. However, they...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Ghaziabad

On May 10, 2024, I raised a ticket (IN05403TV[protected] for repairing of my TV, which is not powering on and having no LED indication. On May 11, 2024, OnePlus executive contacted me and explained me that my TV is out of warranty, so there would be some visiting charges + procurement charges (if required to procure any spare parts).
During the visit, he explained that the TV's MAN board was corrupted and needed replacement, which would...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
rajdipbarui
from Kolkata, West Bengal
May 7, 2024
Report
Copy

ONEPLUS 10 pro, almost 70, 000 phone was stolen from BMTC BUS STOP, NEAR silk road signal, I had flight so I could not lodge complaint, I request you please get my phone
OnePlus India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Amit1986mahi
    from Pune, Maharashtra
    May 2, 2024
    Report
    Copy

    Unable to get any technical help from team

    I am facing issue with my profile in mobile unable to register my num it says the num is set as emergency number its not set not sure why due to this i am unable to register my number in app store and unable to buy anything i have voucher of 800rs off which is valid for only 30 days now i am losing the number of days due to this issue now they have also blocked my account due to violation not sure what i did all i did is to just tried to...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    I
    Ishwar Gk
    Mar 28, 2024
    Report
    Copy

    Product replacement

    I have give my OnePlus bullet wireless Z2 Bluetooth which is under warranty but right side speaker is not working at all so i have sent you my Bluetooth for replacement but no response from your side i need confirmation of replacement delivery....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    C
    chan_9717
    Mar 20, 2024
    Report
    Copy

    One Plus Nord CE 13 Lite 5G don't work properly.

    Address: FLAT NO-P 59, GROUND FLOOR, NEAR GOLDEN GATE, SEC-75, BPTP PARKLANDS, FARIDABAD

    I bought One Plus Nord CE 3 Lite in December 2023, the phone did not work properly even for a day, the phone gets switched off every 2 hours. I complained several times to the service center but there was no response from them. I have already taken the phone to the service center twice, but my phone was not fixed, the problem is the same. This time I have given the phone to the service center. It has been 13 days since I gave the phone, but...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    L
    Lalit@1234567
    from Jhunjhunu, Rajasthan
    Feb 21, 2024
    Report
    Copy

    Oneplus heating

    Address: timeraper02@gmail.com

    I have OnePlus 11r everything is good in this mobile but i play game in mobile this is too much heat and leg.
    M contact to customer care he's suggest update your handset but after update no improvement in this handset.
    PLEASE SUGGEST ME WHAT TO DO I AM VERY DISAPPOINTED FROM ONEPLUS 🙏...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    V
    Vireshshah30@gmail.com
    Jan 25, 2024
    Report
    Copy

    Oneplus Open after 1month display issue

    Hey
    I purchased oneplus open in[protected]
    After few days in phone display black patche n line are coming. I m going oneplus care service center approx time 12.30pm they check my phone properly. No damage n good condition phone. tell me we call u after 5-6 hours. approx 5.30pm I received service center call he tell me your phone display is damage, next day I m going service center n check my phone. in my phone display 4spot...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    V
    Vireshshah30@gmail.com
    Jan 25, 2024
    Report
    Copy

    Oneplus Open mobile phone

    Address: Kural mumbai maharashtra

    Hey
    I purchased oneplus open in[protected]
    After few days in phone display black patche n line are coming. I m going oneplus care service center approx time 12.30pm they check my phone properly. No damage n good condition phone. tell me we call u after 5-6 hours. approx 5.30pm I received service center call he tell me your phone display is damage, next day I m going service center n check my phone. in my phone display 4spot...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    P
    Pavnish kumar Saini
    Dec 22, 2023
    Report
    Copy

    One Plus LED TV 43" Y Series

    Dear One Plus team,

    This is completely unacceptable where you cancelled my service requests assigned to customers care where I paid money in advance to your assigned engineer. My TV part in UW which still not received even after 1.5 month cross and warranty will expire on Feb-23. Services Engg not receiving call now and customer care every time given one week time for part delivery.

    HARASSMENT - No response-...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    Muzammil1985
    Dec 19, 2023
    Dec 20, 2023
    This thread was updated on Dec 20, 2023
    Report
    Copy

    OnePlus Nord 3 Network Lock in Saudi

    Dear Team
    please find below details and unlock the phone at earliest. As i am facing the issue since my new phone.

    Current region (Middle East - Saudi Arabia)

    IMEI (IMEI1 : [protected] IMEI2 :[protected])

    OS version (Oxygen OS 13.1)

    Exact issue (Network Lock attached snap)

    Since when are you facing the issue? (Day1 I am facing the problem)
    br...
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy
    S
    satishgunnam
    Dec 16, 2023
    Report
    Copy

    Pick-up and drop-off INSI2311141159

    They were not responding for damaged and reused product...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    A
    anujgupta1990
    from Karnal, Haryana
    Nov 19, 2023
    Nov 20, 2023
    This thread was updated on Nov 20, 2023
    Resolved
    Report
    Copy
    Resolved

    Oneplus company wala mera product le gaye the 20 din ho gye hai wapis nahi kar rhe hai

    Maine oneplus wireless z2 anc neckband purchase kiya tha, jo ki sahi se work nahi kar raha tha, then maine customer care par call karke complaint ki, next day 30 october ko oneplus team ke courrier wale mujhse product verify and check karke le gye 31 october ko product service center phoncha or 1 november ko unhone kaha logistic team ne galti se hume dusra product de diya hai, then mujhse invoice manga maine de diya mujhse product ke video...
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy
    Y
    Yaduvir Singh Rathore
    Nov 17, 2023
    Report
    Copy

    OnePlus TV Display Lining Issue

    Address: S/O Ghanaram,Gram - Jhabra, Gram Jhabra Jhabra Jhansi, Uttar Pradesh - 284302

    I have purchased a OnePlus TV and after 1.5 yrs it start showing linings on the screen. When I contacted them they were asking for service and logistic charges approx Rs. 4000. This is very disappointed for me since this is issue from their side....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    R
    Renish_1
    from Hyderabad, Andhra Pradesh
    Oct 11, 2023
    Report
    Copy

    OnePlus buds pro 2 replacement

    I actually submitted my OnePlus buds pro 2 on 5th Sep, they said to replace the product it takes 2 weeks I said it's fine and there is no call or message to intimate so I called the OnePlus care in Hyderabad nizam palace where I submitted the product to replace they don't even lift the call and one time accepts the call and they speaks simply they will look into the issue so I made the call to customer care many times to report this issue...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    mansigup
    Oct 11, 2023
    Oct 11, 2023
    This thread was updated on Oct 11, 2023
    Report
    Copy

    Oneplus phone NORD CE2 lite

    Phone is not working as expected and as per the specifications/

    It takes 3 hours to get charged.
    Then Battery drains very fast....
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy
    O
    Owais095
    from Mumbai, Maharashtra
    Sep 30, 2023
    Report
    Copy

    Mobile

    Updated oneplus phone 9r to new software after that my phone got a pink line on the screen as per oneplus official they should do it for free life time warranty but when i approached oneplus customer care they are denying...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    D
    Divyanshu.p
    Sep 30, 2023
    Report
    Copy

    Re: replacement of full new tv or refund

    On 23aug2023 I was facing multiple problems with it for example display problem and remote not working so technician visited and he informed me that 3 parts will be replace (mainbord, subbord, display) and I am facing this problem within an year of purchase.almost their replacing 90% parts of my tv only10% parts aren't replacing(power cord cable and speakers are the only parts which are not replacing) and finally on 31aug2023 technician came...
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy
    M
    Mahesh Vinchurney
    Sep 22, 2023
    Report
    Copy

    Money not getting refunded nor delivered the ordered product

    I had order one Plus mobile from One Plus India website on 17th Sept 2023. I had paid the money upfront and was confirmed a delivery of mobile on 20th Sept 2023. There delivery partner Blue dart showed confirmed delivery on 19th Sept. However since 19th Sept to 22nd Sept the status kept on changing and false status was updated.
    I am yet to get my product and once I asked one Plus to cancel and refund my money they kept on asking to...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    K
    kirancv7
    Sep 8, 2023
    Report
    Copy

    Missing phone in box

    Address: onebill Software india Pvt Ltd #34 Suraj Ganga Soft Paek 1st Floor 1st Main JP Nagare 3rd Phase

    Hi Sir/Madam
    I order Oneplus Nord CE3 5 on 14th AUG and order ID is M[protected] and i received it on 18/08/2023 and the BIUE DART Airway No is [protected]
    In that box there is no phone and there is one BRICK is there and that box is open by ONEPLUS Service center manager SANGAPPA under his CCTV only and i immideatly complaint rise that ONEPLUS TOLLFREE no and i sent UNBOXING video also but you guys still not solving...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy