| Address: Mangalore | | Website: www.oneplus.in |
WORST SERVICE!
OnePlus phones are worse after updating to color OS, OnePlus is never like before.
PLEASE BEWARE BEFORE BUYING OR UPGRADING TO ONEPLUS!!
After the OS update my 8 Pro got display flickering and green tint issue, customer support informed to give the phone to service center and they will check for the issue cause and fix the phone,
Later on they say that the issue was not caused by OS update and company has not approved for service and cannot be fixed!
Initially i did not have my invoice and service center agent informed with out invoice they cannot fix the device or send it for service approval, while checking Oneplus websites past orders to download invoice, i was able to download all order orders invoice except 8 Pro's invoice, (check attachments for error message), even called customer support and asked even they told due some issue it will take 48 hours for them to send me the invoice!!
After i found my invoice which was lost, Phone was given for service and the next day got a call from service center and they informed that company has not approved for service as they will fix only if there is green lines, and will not fix for green tint issue.
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