OnePlus India — Latest software update caused all OnePlus 8t,9pro,9t mobiles has a green and pink line on screens.

Due to latest software update to oxygen 13, All the 8t, 9pro, 9t mobiles got a green and pink line on screen. When I reached OnePlus service center they were saying we are not responsible to replace your screen if your screen has a minor or major damage also. It will be only replaced free of cost if your phone falls under warranty and has not small and very minute screen or phone damage anywhere or else need to pay 15-20k for screen replacement though it is because of the latest software update issue. Why should we pay if the green and pink lines on screen caused by your latest software updates and trying to blame the customer that we didnt heard any green and pink line issues on OnePlus phones due to software update, if that is the case please find below link how customers are facing. https://www.rmupdate.com/2023/01/07/some-oneplus-devices-facing-green-vertical-l...

Safe mode didn't work, reset didn't work then reached service center. They are blaming the customer in this way. Need a correct judgement for this.
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OnePlus India customer support has been notified about the posted complaint.
Jun 28, 2023
Updated by kuchipudisowjanyachowdary4@gmail.com
No update at all
 
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I purchased a newly launched Onepluse Ce3lite mobile phone on April 23. This phone is under warranty. Suddenly, its camera is not working. I went to the service centre after 2 1/2 hours of waiting, and the service centre executive told me that they don't have inventory. They said to come back after one week to repair your phone. I went after one week again, and then they said my mobile was bent, so they charged me everything I had to pay for bent repair, camera, and display. If my phone is under warranty, why should I pay?

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