OnePlus India — Not able to raise warranty request

Address: Shimla, Himachal Pradesh

Hi Team,

I am using your OnePlus bullets wireless Z Bass Edition. I followed the steps mentioned in your terms and conditions to raise a complaint however not able to raise that as my pin code was not serviceable and if I am looking for service center it's 250Km away from my place. However it's not even a remote area i am residing in.

I called your customer service it was the worst customer service I have ever called. The excecutive from which I had a word with didn't gave me any relevant information I asked to transfer my call to any senior she was not able to do that as well. Such a shame on company One Plus who is globally a brand but could not even have people to respond their customers.

The price of products are extremely high for what ? The same features are available in other brands for low value. I trusted the company and services only then decided to go for the product. I would never buy or recomend One Plus again against the kind of journey I am currently going through.

Hope the brand won't be letting me down.

Regards,
Pranav Gupta
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