OnePlus India — OnePlus TV 55inch - Display Issue

Case ID:[protected]

I have raised a request with Request Number IN02300TV[protected] on 13th February, which was closed without a satisfactory resolution on 12th April 2023.
As a concerned customer, I am requesting an update on the reported issue.

Furthermore, I would like to suggest the following options to resolve the matter at the earliest:

- Replace the TV with the same model.
- Considering the depreciation of 30%, I request a refund of the amount paid for the TV, and I would like to keep the TV with me.
- Refund the purchase price of 62k and take back the TV

I would appreciate it if you could consider my request on priority and provide me with a prompt resolution.