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OnePlus India — OnePlus TV WI-FI is not working since 1st July || TV is under warranty

Address: 702,Sector 11, Vasundhara, Ghaziabad

Case ID:[protected]
My TV is not working since 1st July'2022.
I have registered a complaint via the service helpline OnePlus number and it's been 2 months now and my complaint is not yet solved. I am so frustrated with the OnePlus Service. My TV is under warranty.
They said they will change the wi-fi adapter of my TV and still, the damaged part is not available in their warehouse.
I have communicated with them multiple times on call but still, my complaint is not resolved.
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