OnePlus India — Product Failure / NO services

saurabh25rawat

from Bhiwadi, Rajasthan

Sep 21, 2022

Address: Banglore

Product Failure, Mobiles is not working since it has been purchased, have been visiting service centers since 5 months no phone was rectified not even addressed . worst condition of customers services and nord series . it was clearly mention to till GM level in the company via mail and call session as the phone is in warranty period . but no phone has been rectified and even misbehaved by the customer service people.
i have purchased nord 2 in last November 2021.
cost was 30, 000
its still in warranty period .

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OnePlus India customer support has been notified about the posted complaint.

Sep 21, 2022

Updated by saurabh25rawat Product Failure, Mobiles is not working since it has been purchased, have been visiting service centers since 5 months no phone was rectified not even addressed . worst condition of customers services and nord series . it was clearly mention to till GM level in the company via mail and call session as the phone is in warranty period . but no phone has been rectified and even misbehaved by the customer service people.