Online Recharge — google play recharge

Address: Agra, Uttar Pradesh, 282007
Website: Phonepe.com

I have done google recharge of google play credit of rs350 on 1 april 2019 and the transaction was successful than also i didnt got recharge code and customer support said that i will get my recharge code within 24 hours and its already done. Now they are saying they will take 3 days more to solve this problem.
Transaction id - n1904011338540301685241
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I have recharched my d2h account
Customer ID : 40238580
for amount 330 and I got balance of 319.78 at 21/03/2020
But i cannot see any channels and still showing
`please recharge your accout error` on tv. error on TV.
I have tried to call customer support but its not responsive.
can you help me with this transaction

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    Uttar Pradesh
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