Otipy — Order not delivered

Address: H98 Sarita vihar, Pocket H, New Delhi, New Delhi, Delhi

I placed an order on 1st November with order id=7239331. Payment was done online. But no delivery has been made yet. I even raised the ticket id=854700. But no action has been taken. Phone no. Given on the website is switch off every time I call. Pls help me in this matter.
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    H98 Sarita vihar, Pocket H, New Delhi
    Delhi
    India
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