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Otipy Complaints & Reviews

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geet1984
Dec 11, 2023
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Order never gets delivered

The company is not able to deliver the order and keeps cancelling the order without delivering. The Delivery associate Akash Singh (M:[protected]) never picks the call and if he happens to pick up the call once in a while he keeps on lying about the order delivery. The company does not have a customer care number to reach them and they never respond on email. My money is stuck in the otipy wallet and the company is not transferring the money...
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Gaurav kunwar chhetri
Oct 10, 2023
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Product not delivered

I have ordered Buffalo milk and beetroot from OTIPY but they have not delivered my item in the morning, At 8 am I have checked in otipy app and it's showing order canceled
But no one's bothered to call me to inform me the reason for cancelation.
Now I have to go to grocery store to buy milk for my 9 months baby
This kind of behavior from OTIPY is not acceptable
My order id:15050244...
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Wilsonm
Apr 28, 2023
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Vegetables

Am ordering through otipy since 2 months. Not a single time I got order with the proper weight. There is no customer support number, only whatsapp, and giving every time same answer, next time they will improve. Giving less weight they will give some very little refund which is very enoying. So that we blind to do next order. Please do not trust otipy...
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Aradhana31
from New Delhi, Delhi
Nov 7, 2022
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Order not delivered

Address: H98 Sarita vihar, Pocket H, New Delhi, New Delhi, Delhi

I placed an order on 1st November with order id=7239331. Payment was done online. But no delivery has been made yet. I even raised the ticket id=854700. But no action has been taken. Phone no. Given on the website is switch off every time I call. Pls help me in this matter....
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I ordered 3 pairs of coconut water but didn't received a single piece of it and the amount for it is already deducted from my account and in otipy application product status is delivered showing...
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Address: Plot 8&9 MM tower udyog vihar sector 18 Gurugram Haryana 122002
Website: otipy.com

I have ordered vegetables from otipy on 14th of april and there vendor is saying your address is missing but i got confirmed from customer care of otipy my address is mentioned there and without doing further investigation they just put my oder in delivered status.

And from last couple of days i am trying to get connected with customer care and every time they said they will connect later by contacting vendor but it didn't...
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universalvlog noidavasi
Jan 9, 2022
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Order showing delivered

Address: Noida

I ordered product yesterday but order is not delivered but showing delivered. Delivery partner is not picking call nor he is replying on watsapp. Delivery partner is pater and brothers prateek visteria...
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02ashu8630
Aug 29, 2021
May 24, 2022
This thread was updated on May 24, 2022
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Product is not delivered and showing status delivered

Website: otipy.com

I have ordered vegetables from otipy and there vendor is saying your address is missing but i got confirmed from customer care of otipy my address is mentioned there and without doing further investigation they just put my oder in delivered status.

And from last couple of days i am trying to get connected with customer care and every time they said they will connect later by contacting vendor but it didn't happen
br...
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