Otipy — Product is not delivered but stauts is showing its delivered

Address: Plot 8&9 MM tower udyog vihar sector 18 Gurugram Haryana 122002
Website: otipy.com

I have ordered vegetables from otipy on 14th of april and there vendor is saying your address is missing but i got confirmed from customer care of otipy my address is mentioned there and without doing further investigation they just put my oder in delivered status.

And from last couple of days i am trying to get connected with customer care and every time they said they will connect later by contacting vendor but it didn't happen

I want my money back and as well compensation for the inconvenience caused by Otipy.

Hope you understand my concern because of it i feel humiliated after my guests, they should get punished.
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    Plot 8&9 MM tower udyog vihar sector 18 Gurugram Haryana 122002
    India
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