Claimed

OYO Rooms Complaints & Reviews

3.7
Updated: Jan 1, 2025
Complaints 6589
Resolved
4543
Unresolved
2046
Contacts

File a complaint to OYO Rooms

Having problems with OYO Rooms?

File a complaint and get it resolved by OYO Rooms customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OYO Rooms reviews & complaints page 330

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manas Hemrajani
from Bengaluru, Karnataka
Jul 27, 2015
Report
Copy

Pathetic service and staff at customer care

Address: Bangalore, Karnataka

I kept waiting for a check in at the reception for two hours and i was denied entry just because i used the hotel using some coupon. Oyo escalated the issue to some akshay and he lied to me regarding the reason of admission being denied. He said there are some issues regarding maintenance in the hotel which was a lie. I myself saw the email that was sent by the hotel to oyo sent a day back stating that the room will not be provided at this...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
ussvmehar
from Bengaluru, Karnataka
Jul 21, 2015
Report
Copy

Non uniform amenities across your network

Address: Bangalore, Karnataka

Hi,
I was booked on oyorooms majestic bangalore with ID #OBFD5183.
I am a n army officer who usually stays at Cantonments.
I Will bring out a few points.

1.provision of bathroom slippers.
2.provide mosquito repellent machines.
3.see that the kit bag contains a small tooth paste along with a tooth brush. It doesn't cost much.
We have done it in our hospital.
The oyo kit...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukeshkr1417
Jul 12, 2015
Resolved
Report
Copy
Resolved

Worst service I kay nine

Address: Gurgaon, Haryana

I booked one room for 3 person in hotel kay nine. First they send me url to find the location but url has not working properly. we waste 2 hr. To find the hotel. When we reach the room there is a double bed but we booked for 3 person. There is no towel, provided by the staff till on next morning. Washroom pipeline is overflow. And most important service is very very delay.. when u order now then order will come on after 1 to 1:30 hr. So irritated...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rashi15
from Gurgaon, Haryana
Jul 3, 2015
Resolved
Report
Copy
Resolved

Air and noise pollution due to generator sets and a/cs in residential area

Address: New Delhi, Delhi

We have a serious complaint against OYO Rooms property in F-14 Green Park Main which is in a residential area. The generator set and a/c sets installed on the building are causing severe noise and air pollution to us (F-15 Green Park main) where several senior citizens and children also reside. Despite complaints to the management, they have not moved the gensets....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bankim21
from Bengaluru, Karnataka
Jul 1, 2015
Resolved
Report
Copy
Resolved

Deficiency in services

Address: Bangalore, Karnataka

There was no provision for Hot water in the room, even after complaint the same was not rectified. Similarly, even after several complaints made the phone was not working, they did not repaired the phone till last day of my stay and for any room service I have to come out of the room and call from lobby. Further at the time of check out in the morning I have made request to provide a cup of tea, even same was not provided. In all it was like...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shreeramrs
from Bengaluru, Karnataka
Jun 21, 2015
Resolved
Report
Copy
Resolved

Hotel does not exist and no rooms available

Address: Bangalore, Karnataka

oked OYO room for 2 nights stay at Marathahalli, Bengaluru through Makemytrip.com(Booking ID: NH[protected]. They did not provide me a complete address of the hotel. They never provide the name and complete address of the hotel. After a long search, I managed to find the sign board of OYO rooms at Marathahalli and entered the hotel just to find that my booking was not for that particular hotel. I called the customer support again asking...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
danish durrani
Jun 7, 2015
Report
Copy

Cheaters and frauds

somethings cant be forgiven. And OYO rooms has just crossed the limits with me. my parents ( in their seventies) were supposed to travel back to india (via delhi), and had a morning flight to sgx. To ensure their comfort i booked a decent room at Hotel The Class, A-282, Mahipalpur, Near IGI Airport Delhi via OYO rooms. OYO send me a nice confirmation email stating that my booking is confirmed. (BOOKING NO. JYTV2465 ) My parents reached india...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
danish durrani
Jun 7, 2015
Report
Copy

OYO rooms cheaters-

somethings cant be forgiven. And OYO rooms has just crossed the limits with me. my parents ( in their seventies) were supposed to travel back to india (via delhi), and had a morning flight to sgx. To ensure their comfort i booked a decent room at Hotel The Class, A-282, Mahipalpur, Near IGI Airport Delhi via OYO rooms. OYO send me a nice confirmation email stating that my booking is confirmed. (BOOKING NO. JYTV2465 ) My parents...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Saurabh Jain
from Hyderabad, Telangana
Apr 18, 2015
Report
Copy

Mobile Phone Seized by Oyo Rooms hotel staff as security deposit

Address: Bangalore, Karnataka

My cousin sister had visited Bangalore on 17th April, and I booked a single occupancy room through Oyo Rooms. The room was priced at 1199, with a discount coupon of Rs. 100, it was Rs. 1099. I booked the room, and selected the payment option as "Pay at the hotel". To be sure, I reached the hotel, and asked them if the booking was confirmed. They said yes, but the amount due was Rs. 1199, and coupon codes or discounts information are...
Helpful
Found this helpful?
Write a comment
Report
Copy