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OYO Rooms Complaints & Reviews

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Updated: Jan 29, 2025
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OYO Rooms reviews & complaints(6593)

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N
niketsoni
from Mumbai, Maharashtra
Jan 29, 2025
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Address: b 803 the majestic althan

Oyo is a fraud company.
they are on advance payment after then there are no rooms and no responsible answer.
no one believe on service on Oyo rooms.
it's are cheater, ,
OYO Rooms customer support has been notified about the posted complaint.
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    R
    raghuram2025
    from Hyderabad, Andhra Pradesh
    Jan 1, 2025
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    Oyo rooms complaint refund

    Address: OYO
    Website: OYOROOMS.COM

    Where is the good news . no refund received. please reply to my email i will give more details.following up for more than 30 days

    Please reply by email OYO ASKED TO CANCEL THE BOOKING AND NOW FOR GIVING REFUND. WHY MULTIPLE TIMES FOLLOWING UP WHAT YOU ARE DOING OYO I DO NOT UNDERSTAND.
    IM SENDING MESSAGES AND CALLS AND NO ONE IS BOTHERED AT OYO TO GIVE ME REFUND

    Till now refund not received as i updated...
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    S
    satish maharaja hotel
    from Sawai Madhopur, Rajasthan
    Oct 24, 2024
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    I want noc but they are not giving

    Address: Plot No.1 Vigyan Nagar Ranthambhore Road Sawai Madhopur

    I have hotel by the name hotel maharaja palace in sawai madhopur rajasthan. I do buisness with oyo rooms before 7 years. After 1 year I cancled the deal. Oyo rooms have no any issue with me or not any payment pending issue with me also.
    But I told oyo rooms on call and mail for my all noc and delisting from all other ota's. But they didn't responed me for all issues. Please help me to get noc from oyo rooms for my property...
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    M
    mdarif01
    from Saharsa, Bihar
    Sep 2, 2024
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    formal complaint: oyos failure to provide paid service and refund

    Address: Meerut

    I am writing to file a formal complaint against OYO for their failure to process a refund for a booking where the service was not rendered. Despite paying in advance, my room at OYO Flagship Hotel Park View 1 was unavailable upon arrival. This caused significant inconvenience and distress.

    Booking Details:

    Booking ID: IQ6K8369
    Hotel: OYO Flagship Hotel Park View 1
    Check-in Date: 10 Jul
    Checkout...
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    M
    Manivannan C
    Jul 23, 2024
    Jul 23, 2024
    This thread was updated on Jul 23, 2024
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    Need GST Invoice for hotel booking

    Address: Chennai

    Booking ID:VQ9Q4371
    Check in : 17-Jun-24
    Check out: 21-Jun-24
    Hotel: Palette - Hotel chennai le palace
    I stayed in Hotel Chennai Le Palace from 17-Jun-24 to 21-Jun-24,
    Hotel not provided GST invoice since it was booked through OYO. I was asking GST invoice for my stay from OYO since last month and I was not provided the same. Kindly do the same.
    Invoice Address to be in
    GSTIN : 33AAFCA6421P1ZKbr...
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    S
    Subhash Kumar Goswami
    Jul 22, 2024
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    Room complaint

    Address: ujjain

    On date 14/05/2024 i have booked a room at hotel shree poornagiri 201 bhagatsingh marg, jaisingh pura near mahakal lok opp mahakal temple ujjain madhya pradesh.when i visited at hotel they had denied my booking so i had to stay in another hotel. simplepay channel asking me to pay 802 rupees for booking amount that I did not use the service. kindly take an appropriate action....
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    P
    Pankaj@123456789
    May 12, 2024
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    Service matter

    Address: D-1/258 sultanpuri delhi

    Name - pankaj kumar
    booking id - ILM93199
    phone num - [protected]
    sir aj maine 12 may 2024 ko OYO k hotel mai booking karwai jo ki Super OYO flagship SK Residency Rohini near rithala metro station mai tha maine 12 pm par cheakin kra lakin jo muje room mila uss m na to AC chl raha tha na proper TV phir maine recipition par bola to unhone muje bola kii apka basic room ki booking hai to usme AC nhi chalaga phir muj sa...
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    M
    mohanjodaro
    from faridabad, Haryana
    May 7, 2024
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    They deduct my money and not refunding

    Address: Surajkund road

    I booked oyo room for two days for our guests and made payment of 2048 online at the time of booking and remaning will be once i reached in hotel.

    When i reached hotel i see lots of water leakages and ceiling in all 5 rooms and immediately i denied to stay such kind of room. But manager said itne me to inta hi milega.

    When i talked about refund, he said talk to oyo, when i talk to oyo, they said refund is not...
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    H
    hapiedreams
    Apr 26, 2024
    May 9, 2024
    This thread was updated on May 9, 2024
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    Resolved

    Extra charges

    Address: mybookings@oyorooms.com
    Website: Oyorooms.com

    This is my booking ID D0HC3999
    I have been book in the name of Vijay.
    I book the room for family stay from 21st to 24th check out.
    I made a payment through online what about the charges has been showed in the oyo app.
    But when I was about to checking IPS to issue that they are charging extra they ask me to pay additional charges.
    Beshak paddy it will be 1800 so we have to pay 1800 rupees into four times....
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    P
    Prasad Misal
    from Ahmedabad, Gujarat
    Apr 6, 2024
    Apr 6, 2024
    This thread was updated on Apr 6, 2024
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    only partial refund initiated for double payment - booking id is vcxz564

    Address: I-503, Trillium, Magarpatta City Hadapsar Pune 411013

    I am writing to address an issue regarding my recent booking with Oyo rooms. My booking ID is VCXZ564. I had made the booking over the phone with Oyo Customer Service and made the full payment through Gpay, as suggested by the customer service representative.

    However, despite the payment being debited from my account (Gpay Transaction ID[protected], Amount – Rs. 4022), it was not reflected in the hotel's account. As a...
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    S
    Sayan996
    from Chandannagar, West Bengal
    Apr 2, 2024
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    Refund still not received

    We booked a hotel on 2nd dec at kolkata in Devs guest house, salt lake sector 1. When we went there hotel and room was not available at the location. We called the manager and found that there was no room available. When we called the oyo customer care they cancelled the order and they will process the refundbut still not there was no record of refund and till today the refiund wasnt received. Please help us take action against this oyo fraud....
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    S
    sufi1511
    from mumbai, Maharashtra
    Mar 26, 2024
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    Oyo Rooms Refund Not Initiated as Promised via Official Twitter and Phone Call

    I'd booked a hotel for 5 dec 2023 to 9 dec 2023 at noida, but when I reached the premises, the manager told that there is no such booking and I was asked to find another hotel. The OYO customer care assisted me and told that our contract with hotel ended and not updated on oyo app so will initial a full refund and assured that this amount will be refunded within 7-14 days. I also have a written confirmation from them via their twitter ID....
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    N
    Nicky_rao_99
    Mar 17, 2024
    Mar 17, 2024
    This thread was updated on Mar 17, 2024
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    Resolved

    Forced to pay again at hotel

    I have made additional payment of 700 at oyo reception in front of cctv.
    They receptionist mentioned that they do not see booking id at their end and can't let me check in. This went onn for like 10 mins and then I was asked to pay. I was scanning a QR named as oyo at property but then, they forced me to scan another qr on a paper.
    Before paying them I asked them to write on a paper to give me proof that they do not see a...
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    I had booked a room at Hotel Savasi Puri for one day from 6th March to 7th March 2024.
    1.Reached there at about 3.30 PM on 6th march.
    2.It was the most shabby hotel with dirty bathroom near reception,
    3.The person had to be called by phone as there was no body in reception.
    4.He told me to first see the room before check in as the cost of my booking was much higher then his offer rates.
    Went to the room,...
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    I
    Imlijamir
    from Pune, Maharashtra
    Mar 6, 2024
    Mar 9, 2024
    This thread was updated on Mar 9, 2024
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    Money deducted twice

    I booked oyo room and paid ₹4, 573 through google pay but the payment was pending/ cancelled and I was told to pay again. Hence I paid ₹4, 573 twice....
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    P
    PratikBora
    from Nagpur, Maharashtra
    Mar 5, 2024
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    Oyo rooms is charging extra money

    I booked a room in oyo hotel london street on 2nd march through oyo app. I paid booking amount through app but when I reached hotel, they told me that booking is invalid and if I want to checkin I will have to pay extra tariff charges which is not mentioned anywhere in the oyo. As I had no other option, I had to pay extra charges i.e. 700₹ apart from 500₹ which I paid while booking, so total bill was summed up to 1200. They also refused...
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    I have done a booking Through the customer care number. And I got the room finalized. And when it comes to the amount the executor told me that it is INR 858. then i got this email Which I've attached below.
    Then I saw an Additional INR 42 off on the booking and I decided to pay the full amount. which is INR 816(Below I have attached the payment proof)
    Then I got a Confirmation mail in which it was mentioned that I still have...
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    A
    Amiya Pradhan aiDJVHxPpB
    Mar 3, 2024
    Mar 3, 2024
    This thread was updated on Mar 3, 2024
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    Resolved

    My payment on Google pay was successful but on oyo it is failed

    4 payments were done to oyo rooms from different google pay accounts
    All were done on date -12/12/2019
    Till date refund is not yet initiated...
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    T
    Tarun Mukhopadhyay
    Mar 1, 2024
    Mar 1, 2024
    This thread was updated on Mar 1, 2024
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    Resolved

    Amount Deducted But Booking Not Confirmed in oyo rooms

    I have paid rs.768 through paytm to oyo app on 29.02.2024 to book hotel in Jodhpur. My money got deducted but booking not confirmed by oyo app. On calling customer care of oyo they have booked hotel on pay to hotel basis and i have again paid in cash and money paid through is still not refunded.

    I have called customer care of oyo today and talked about the issue to the lady picked up the call and she transferred the call to...
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    R
    rajan warrier
    from Thiruvananthapuram, Kerala
    Feb 16, 2024
    Feb 16, 2024
    This thread was updated on Feb 16, 2024
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    Resolved

    I did not get refund for my cancelled booking

    Website: OYO

    I had booked room in OYO flagship West Mambalam for 3 days from 25 January to 28 January 2024. But when we entered the room, it was very dirty and poorly maintained. We immediately tasked the receptionist for cancelling the booking. She agreed upon cancelling the booking and told that the refund (after deducting charge for the time we stayed: 1 hour) will be credited in 15 working days after the scheduled checkout date. But till now, we did...
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