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Panasonic India Complaints & Reviews

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Updated: May 7, 2024
Complaints 2014
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So far, so good. Panasonic India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Panasonic India will keep up the work and continue to help more customers with their concerns even better 🤝
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Panasonic India reviews & complaints page 48

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A
Arun Enderprasad
from Hyderabad, Telangana
Dec 20, 2016
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Irrresponsible.battery replacement pending over a month.

Address: Hyderabad, Andhra Pradesh, 500059

I have purchased a panasonic eluga L2 phone on 10.08.2016 at Reliance digital at Hasthinapuram, Karmanghat village, Lb nagar circle, Hyderabad.On 17.11.2016 i noticed the phone was not functioning at all. I went to Reliance digital they told me to get it repaired at RABSA Utility solutions (India )pvt ltd, Abids, Hyderabad. I went to Rabsa on 18.11.2016 they have examined the phone & informed that the battery has to be replaced which may...
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A
ajaypoojary
from Mumbai, Maharashtra
Dec 18, 2016
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Poor Quality of Hardware Display Unit - Panasonic Eluga Note

Address: Mumbai City, Maharashtra, 400055
Website: www.flipkart.com

Very bad Hardware Quality and Customer Service.
I bought a new Panasonic Eluga Note online from flipkart.com on 5th December 2016. On 16th December 2016, the mobile fell from my hand and display got damaged, the height not more than 2 feet. I got it repaired the next day 17th December 2016, from Top 10 Mobiles in Andheri, Mumbai, which I paid Rs 3200/- and was working smoothly. The very next day, 18th December 2016, it again by mistakenly...
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R
Rajat Rout
from Kolkata, West Bengal
Dec 16, 2016
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I'm complaining for the poor performance of the service centre

Address: 711204
Website: www.karbonnklinic.com

My phone (Panasonic eluga switch) was restarting alot. I have given it to a service centre named lokenath service centre in kolkata, howrah but they have not given any such reply about my phone.. It's almost 11 days now and i have not received any information. I have called them many times but still no reply. Please help me. My jobsheet no:kjaspwb0141216pi5838. Please send me the status....
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P
Pramod Kaushik 100780
from Delhi, Delhi
Dec 12, 2016
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Mobile Repairing

Address: Alwar, Rajasthan, 301019

Dear Sir,
i have summit ed my panasonic eluga switch mobile at Om stationary in bhiwadi (Rajasthan) on 04.10.2016 due to ON / OFF problem. but after approx. 70 days we are not receive my phone.
i am calling regularly to panasonic customer care but they are also not give positive response, every time they say to me for wait 5 - 10 days. and my call not transfer to there senior. No body want to feedback from my side.
This...
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M
morafiq
from Pune, Maharashtra
Dec 12, 2016
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Scrap phones sold to me

Address: Mumbai City, Maharashtra, 400706
Website: Panasonic

Shameless Company Panasonic Phones. The worst after sales service. They take a minimum of 3 months to repair a small defects. Out of 365 days of warranty, my phone was with them for 200 days and still counting...Never ever buy their phones. Very cheap material and cheap service center with all the customer service outsourced to a third class call center who cannot even speak 2nd std english. No value for customers even when you call up their...
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K
kvelu.2007
from Delhi, Delhi
Dec 12, 2016
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Ac gas leakage

Address: 607106

I have purchased Panasonic ac at aishwarya home in panruti before seven months with warranty. after purchasing the ac i got gas leakage within two months. the problem solved at the time then i got the same complaint withing two months again. i request to the dealer and authorized service to replace the gas leakage pipe to give me a permanent solution for my problem but they refused it, though i have a warranty. i request to take necessary...
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B
balaakumaran
from Kanchipuram, Tamil Nadu
Dec 11, 2016
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Screen mirroring is not working

Address: 605009
Website: www.snapdeal.com

Hi team, I got Panasonic TH 40DS500D from Snapdeal. Yesterday[protected] installation is completed, screen mirroring is not working. I called to snapdeal customer care, later told to contact Panasonic support. I explained the issue to Panasonic support. With out seeing the issue, initial service charges around 1200+ charge+ unknown charge. They give Panasonic domestic warranty. now What is mean by Domestic warranty for 1year? Please support...
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P
premthesweety
from Aluva, Kerala
Dec 10, 2016
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Problem in starting the tv

Address: Chennai, Tamil Nadu, 600015
Website: Consumer complaints

I have bought a 42" panasonic led tv on 11/jun/2014. The tv was working fine for about 12 months, then it starts blinking the power light everytime when we switched off the tv. During the blinking period we could not start the tv. So we tried to contact panasonic customer care but they said we can't claim the warranty since its already been 2 weeks past 1 year warranty period. So, we have given our tv to the nearest service centre for repair....
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A
andrews ms
from Bengaluru, Karnataka
Dec 9, 2016
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Defective led television

Address: Bangalore, Karnataka, 56047

Kindly refer to my earlier complaint ID NO 1423578. EVEN AFTER WAITING FOR SUCH A LONG PERIOD NO RESPONSE, I AM ENDORSING A COPY OF WRITTEN COMPLAINT ADDRESS TO ONE OF THE SENIOR OFFICIALS OF PANANSONIC COMPANY, WE NEED YOU HELP IN SORTING OUT THIS PROBLEM.

From : Mr Andrews MS
# 398, 4th Main, Viveknagar Extn
Bangalore – 560047, Karnataka

To : Raunika Dua
Sr Executive
Customer...
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D
Dasjyo
from Hyderabad, Telangana
Dec 7, 2016
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New mobile body colour spread within 20 days

Address: Thane, Maharashtra, 401501

Hi Team,

Regards to Panasonic Eluga Note (Gold).

I had purchased the above mobile on 15th Nov 2016 online from Flipkart and delivered to me dated 17th Nov 2016.
After few days (15 days) I have noticed that the mobile body colour has been spread from the front side border corners which not expecting within few days.

I had communicated regarding this with Flipkart and they have stated that...
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D
dipesh_sharma241
from Igatpuri, Maharashtra
Dec 6, 2016
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Regarding customer service facility

Address: 410203

Dear sir/madam,
My self dipesh sharma and i am living in khopoli.my mobile handset Panasonic P 61 is submitted at your panvel service center from 18/11/2016.
The employees of your service center Mr.suraj and their colleagues are not give me the feedback of the status of mobile.2 times i visited to the service center at panvel and also call him so many times but every time i did not get the satisfactory feedback from him.i...
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A
ASIT MALAKAR
Dec 5, 2016
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Led tv wall mount kid not provide. Also not provide invoice copy of my led regarding.

Gd evening my led tv replacement issue has been done. But invoice copy and wall mount copy not provide me. My model no was th40d200dx. Service boy mr sanjay his mobile no [protected]. He told that company has forgot my wall mount kid. Latter he provide me. He also want some money from for this arrangements.in the mean time i was call to him several time to provide kit&invoice copy. He not entertainment. Pl do something to this matter urgent...
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G
gracianpereira
from Mumbai, Maharashtra
Dec 5, 2016
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Mobile

Address: Mumbai City, Maharashtra, 400031
Website: Mobile Support Pi <[email protected]>

Dear Mr. Rama,

It’s been 35 days and the handset is still under process even today 05Dec16.
Kindly give new replacement for my handset as the same is not repairable. Every time I call your mobile support I get the same answer – “Handset is under process”.

Thanks and Regards,

Gracian Pereira.
[protected].

From: Mobile Support Pi [mailto:mobile.[protected]@in.panasonic.com]...
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C
Chandrasekhar M
from Bengaluru, Karnataka
Dec 5, 2016
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Customer care issues panasonic tv

Address: 560043
Website: 18001031333

Please do not buy any more panasonic items. Customer service is screwed up. I have raised complaint # r[protected] dated 03.12.2016 time 09.15 am. While raising they said it will be taken care in 24 hrs. Its been 72 hrs neither it got rectified nor got a call. No support at all. I managed to get the local contact in bangalore which is much worse. They didnt bothered to check the facts. They were talking about only their monetary benefits...
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A
[email protected]
from Pune, Maharashtra
Dec 2, 2016
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Product quality issue

Address: Faridabad, Haryana, 121001
Website: Quality of product from Panasonic

Hi,
I have brought a tv model: th-l32sv6d in 2015.
Since last 2 week, picture screen of tv is visible blank (Black).
We have raised request, after investigation service engineer responded that need to change panel.
Concern: quality of panasonic product is just one year. Why i will go for a brand like this.
Hope you can handle it professionally.

Regards,
Akhilesh...
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S
Sivaramakrishnan Narayan
from Mumbai, Maharashtra
Nov 30, 2016
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Music system SC-AK 133

Address: 400076

I have a problem with the music system. It is a dvd player with speakers . I put some audio cd s and wanted to play. It did not play. The Cds are also locked pu inside the box. Kindy send somebody to see what is the problem. I tried with their call centre . They and the Manager of this are promised to attend. But 3-4 days are over. No result.
[protected]
Powai, Mumbai 400076...
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R
rajeshgocam
from Delhi, Delhi
Nov 29, 2016
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Display problem in LED TV:

Address: Ghaziabad, Uttar Pradesh, 201014
Website: panasonic india

My name is Rajesh. I purchased a Panasonic 29'' LED TV
in Dec, 2013 from a dealer of Vaishali, Ghaziabad, UP. During purchasing I got 1 year warranty of this product. After 5-6 months, I found picture display problem and made it repaired by panasonic engineer after my complained.
He ensured me that such problem will not occur again. As soon as warranty period of 1 year expired, the same problem repeated again and again. Each...
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P
praveen patibanda
from Vepagunta, Andhra Pradesh
Nov 28, 2016
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Panasonic eluga note

Address: Visakhapatnam, Andhra Pradesh, 531001

We bought panasonic eluga note through Paytm and is delivered today that is 28th Nov, 2016.on switching the device on we found out that the screen is defective. The screen shows a red spot at the bottom towards the ' back' button that is seen on the screen.v r afraid it slowly results in total defective screen.hence I request you to replace the set as soon as possible....
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R
Rajesh Pattani
from Mumbai, Maharashtra
Nov 26, 2016
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Refrigerator model no. NR-BY602XSX4

Address: 400071
Website: Www.panasonic.com

Have complained about the non-functioning of lights in the fridge but it's more than a month and the same hasn't been attended to. Despite repeated calls to the customer care & to the agency handling such service it has gone unheeded. It is still under warranty. About 5 days back I called up their customer care and got the number of the agency that has been assigned to handle this. And since then I have been calling everyday but except for...
+1 photos
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M
Mr.Verma
from Delhi, Delhi
Nov 26, 2016
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Poor service

Address: New Delhi, Delhi, 110005

I have purchased new phone of Panasonic month on feb after two months i was facing some problems with phone i have sent to service center and they give me assurance for 2 to 3 days,
But now months have gone again & again even now they are not provding me status of my, i totally fadeup going to file case on this matter.still 9 months gone.pls guide me....
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