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Panasonic India Complaints & Reviews

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Updated: May 7, 2024
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So far, so good. Panasonic India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Panasonic India will keep up the work and continue to help more customers with their concerns even better 🤝
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S
shiv anuj
from Gurgaon, Haryana
Nov 2, 2016
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Mobile

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir/mam, this is to inform you that i had some problem on my panasonic p5 novo. I have submitted my phone on[protected]. The person who received my phone is a lady and she told me that your phone will be given to you after 5 days then i said ok after 5 days i called her then she said you can come on wednesday and take your phone then again i called her on wednesday for confirming the closing timings of the shop then the second lady who...
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M
mayank bhushan shrivastava
from Mumbai, Maharashtra
Nov 2, 2016
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Demo services of washing machine

Address: 342011

Sir, i have purchased a fully automatic washing machine serial no 1621 a00418 from panasonic outlet on 30 oct 16 and requested for demo service on 31 oct 16 till now (2 nov 2016) i don't have got the services for which company agreed upon and also at a time when i am leaving the city for one week this is an utter failure and irresponsible approach towards solving the issues post purchase by company. sir i don't want to be in any contact of...
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R
rameshyadav91
from Mumbai, Maharashtra
Oct 31, 2016
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TV is not supporting the video files

Address: 122002
Website: croma

Dear Team,

I would like to inform you that i had purchase a TV at 15th Aug 2016 at that time i told the sells executive i need all videos files supported TV but sells man said panasonic 32D400 is the best options for you but he did not play at that time any video file. i purchased but after few days i wanted to see movie from Pen Drive but i saw that file is not supporting. i inform to the panasonic engineer but he said it...
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S
skshabbir
from Kolkata, West Bengal
Oct 31, 2016
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Denied for replacement of product

Address: Kolkata, West Bengal, 700039
Website: www.panasonic.com/IN

I have Panasonic Air Conditioner which i have bought on March 2015 and it was running fine, until April 2016 due to failure of compressor which they have installed a new and just after a week it's failed again and they installed a new one and just after a month it's failed again i have contacted the customer service team and they have assure me they if the compressor fails again we will take an initiative to replace the entire ODU instead...
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N
nishit_sharma
from Mumbai, Maharashtra
Oct 31, 2016
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Installation not done

Address: 560071

Hi,
The service installation number i got on Friday ( 29/10/2016 ) is I[protected]. On friday i got call from panasonic customer care that installation request have been submitted which will be resolved by Saturday ( 29/10/2016). On saturday i got call from panasonic person and he asked me about my address and said "Once he reaches their, he'll call me" but no one visited on same day. Sunday i didn't expect any engineer because that's...
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W
willsukun
from Raipur, Chhattisgarh
Oct 29, 2016
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Panasonic eluga a2 (smartphone)

Address: Raipur, Chhattisgarh
Website: [email protected]

Model - eluga-a2, imei/esn 1:- [protected],
Imei/esn 2:-[protected], service center job sheet no:-kjaspch0241016pi2193, asp code:-kjaspch024,
I purchased this on 13/08/16, and it started malfunctioning on 20/10/16, problems faced overheating, auto switch off, and hanging problem. i went to service station trice every time he says its problem of virus, he updated and gave back, again he said your memory card is corrupted...
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Y
yash omer
Oct 29, 2016
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Didnt get my phone from service centre

Address: Bareilly, Uttar Pradesh, 243001

I have submitted my panasonic t44lite mobile in iqor global services india private limited, bareilly i have submitted on date[protected].
I have contacted service centre but they always say you will get after 4 days after 5 days but its more than 1 and half month i didnt get my phone back.

Ankur omer - [protected]

Please help me with this issue...
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S
stephen12345
from Delhi, Delhi
Oct 27, 2016
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Bad service

Address: Ghaziabad, Uttar Pradesh, 201005
Website: www . Panasonic. com

I want to bring to your kind notice tht the service of Panasonic is totally atrocious the service centre in ghaziabad put local parts and this is the third time we are goin to get it mended i wil recomend everyone not to go for Panasonic. ...and each time we have to pay and the service is really bad so wil urge to provide a service good to the customers. As it is very unacceptable service to charge dispite o[censored]r incompetence so want my charhes...
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S
sony554
from Delhi, Delhi
Oct 26, 2016
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Mobile given in warranty some issue

Address: Mumbai City, Maharashtra, 400080
Website: [email protected]

I have given my panasonic t40 mobile at thane - west service center on 6/9/2016. After that, i have visited the service center after 25 days, told me that the mobile sent to main office. I have written three mails i. E., on 10th, 14th & 20th of october but still the matter is not resolved. Even not got any response on the last mail.
Call id:kjaspmh548916pi5163...
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I
Iss1973
from Boisar, Maharashtra
Oct 24, 2016
Resolved
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Led tv service not provided by panasonic india company

Address: Thane, Maharashtra, 401404

I had lodged a complaint with panasonic customer care on date 11/10/2016 they promised to come within 24 hrs. But still they have not come in spite of 24 hours. Now after 312hrs and after 20 to 22 call to service center and customer care they told sorry but not solve my problem. On 15/11/2016 eng. From panasonic come and told me that your display not working i am report to service center that they will send new display and we will change...
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V
V A Raman
from Mumbai, Maharashtra
Oct 24, 2016
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Accusing the consumer to avoid guarantee

Address: 400081
Website: www.panasonic.co.in

MODEL No.TH-50C300DX, Serial No.DFX119766B-03293
Warranty 1+2 Years.
I bought the above TV from Vijay Sales Thane on[protected] which went bad on[protected]. I lodged a complaint and technitian came to attend the TV. He took Photograph of the TV saying panel problem which will be replaced shortly. ( Panel was blank) After 3 weeks another 2 technitians came took photograph of the TV this time a minor streak was seen. Later...
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S
Siva Durga Sdr
from Chennai, Tamil Nadu
Oct 22, 2016
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Mobile model panasonic p75 warranty service

Address: 600032
Website: Panasonic pvt ltd

Hi

This is siva from vijayawada and i purchased panasonic mobile model name "panasonic p75" from snapdeal on 28/06/2016 and it is suddenly switched off after two months and i submitted in vijayawada panasonic service center and job card number is : kjaspap128916p1544 on 23rd septmber 2016 the service centre people said that they sended to panasonic company so i want to know the status whether you will repair or give the new...
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P
princedwivediiii
from Varanasi, Uttar Pradesh
Oct 21, 2016
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Panasonic service centre

Address: Varanasi, Uttar Pradesh, 221003

Upset with the panasonic mobile arc2..

kindlly requessstt to the panasonic service centre that plzz change my mobile bcozz its only twwwo days oldss

i have given my mobile to service centre .. he has alredy taken a 25 days for fixing the problem what i got in my mobile but when i got my mobile i have seen same problem is going on twice...
my mobile emi no is [protected] and the second emi no is [protected]...
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J
jagrity singh
from Kolkata, West Bengal
Oct 18, 2016
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Dissatisfaction with the product

Address: Kolkata, West Bengal

Hi.
This is suraj singh from chandannagar, kolkata. I purchased panasonic 40C"/400D on 13.11.2015 ( Invoice no: 16/SA/1516/13259, SF no:[protected]. I am very dissatisfied with this product because after few month the TV was getting problem then I have complained to service center but no one came to me then I again registered a complained then the technician came and said the main part of the TV has damaged. After 1 an half month TV...
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J
jayeshsql
from Ahmedabad, Gujarat
Oct 18, 2016
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40" LED TV WARRANTY ISSUE

Address: 380004

My name is jayesh kothari and i from ahmedabad, gujarat, india.

This is in context to my complaint regarding led tv. My complaint no. Is R[protected].

My 40 inch led tv was not working so i logged complaint on 7th of October 2016 through customer care no. On 8 th of October my complaint was attained. Service engineer said panel of tv is not working and need to replace the same.

Since 8th of...
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M
madha14
from Muzaffarnagar, Uttar Pradesh
Oct 17, 2016
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Mobile named as p50 idol

Address: Aligarh, Uttar Pradesh, 202001
Website: panasonic

I am madhav varshney from aligarh utter pradesh (202001) . i have purchased a panasonic mobile of cost 7000/- in November 2015. after 3 months of purchasing it's tochpad works aautomatically . i complained in its service centre . i have submitted my mobile 10 times but they cant resolve my issue .last time i have submitted the mobile in 6 th sep 2016, after three months of repairing time period they do not returned my mobile....
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A
Abhijit Rajderkar
from Nashik, Maharashtra
Oct 17, 2016
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Mobile under warranty not repairable from 3 months.

Address: Nashik, Maharashtra, 422001

I am extremely upset with the service by Panasonic Service center Nasik, the official service centre at Cellage Enterprises Shop No.-1, 1st Floor, Kapote Meher Market, Wadala Naka, Dwarka, Nasik-422001 Phone: [protected], I submitted my mobile phone[protected] mobile is totally dad no display, now more than 2 ½ month pass but no resonance from service center, Every time they had a same answer that my mobile will be repair within 7 to 10 days....
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A
ashoksverma
from Ahmedabad, Gujarat
Oct 14, 2016
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Offer with Washing Machine

Address: 380063
Website: panasonic

Dear Sir,

I had purchased a Panasonic Washing Machine Model No. NAF70B5LRB on 14th August 2016 from Reliance Digital, S.G. Highway, Ahmedabad. To attract the Customer Promotional offer was also declared by the company was

1 - WSM FREE ESTNL KIT and
2 - PAN DRYER EHND11A615.

Those two offers were not delivered with the Washing Machine at the time of delivery and ask me that those two items...
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R
Ravikumar1954
from Bengaluru, Karnataka
Oct 13, 2016
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Overcharging service charge for ac installation

Address: 560062
Website: Consumer complaints

I had shifted my pana AC from Chennai on 17 th and moved to Bangalore on 18th. I had requested for reinstallation of AC at bangalore thro authorised service centre of panasonic and the AC was was reinstalled but at a heavy cost. ( Bill attached). Despite my strong protests, the service centre and call centre insisted that both the copper wire and the gas (top up) require to be replaced. Ultimately i had to agree under protest. The cost came...
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A
Akshat jain
from Indore, Madhya Pradesh
Oct 13, 2016
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My phone touch is not working

My name is akshat jain from tikamgarh mp I purchase a Panasonic eluga I phone and i was very upset with its service it touch was not working and i give to the shop from where i borrow it (padam shree in tikamgarh mp in state bank) and the shopkeeper send it to the service center under warranty period and when it come still not working and shopkeeper again take it and asking for1000 rupees in warranty period now what i have to do Panasonic...
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