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Pantaloons Fashion & Retail Complaints & Reviews

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Updated: May 27, 2024
Complaints 841
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385
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Pantaloons Fashion & Retail reviews & complaints page 13

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G
gowtham7000
from Chennai, Tamil Nadu
Oct 28, 2019
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blazer alteration mistake and refund refusal

Address: VAN HEUSEN Shop No. F-61, V R Mall , Metro Zone No.44,Pillaiyar Koil Street, Inner Ring Rd, Anna Nagar, Chennai, Tamil Nadu 600040, Chennai, Tamil Nadu, 600040

Visited van heusen showroom in vr chennai mall on oct 22, 2019. Bought a blazer for rs.6999. As size 40 was unavailable at the store, the store was getting the blazer from another van heusen store in adyar. They took measurements for alteration and confirmed that the blazer will be ready for pickup on oct 24, 2019. Blazer body length had to be shortened to fit me.

Called the store on oct 24, 2019 to check if the blazer was...
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Daksh Aggarwal
from Delhi, Delhi
Oct 28, 2019
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complaint about charging for carry bag

Address: Yamuna Nagar, Haryana, 135001

I bought undergarments from pantaloons on[protected]. The cashier asked me if i want carry bags and to my wonder they charged rs 5 for the carry bag instead of the court directions for not charging any extra penny for paper bags from customers. On the paper bag there was logo of pantaloons and when i asked why are they charging for this paper bag their reply was its their rule, they're charging from each customer who needs the bag....
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W Patel
from Mumbai, Maharashtra
Oct 27, 2019
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e-code problem

Address: Vadodara, Gujarat, 390025

Dear sir/madam,

I am associated with pantaloons products from a very long time, as in my city, having natural crises and heavy flood at our city (Vadodara, gujarat) in this monsoon. I couldn't use pantaloons e-code in the month of august, which i received after completing the milestone reward after spend rs.5 lakhs about heavy flood in vadodara, you can also google and verify. We have a very big financial loss in this month...
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U
umabishnu
Oct 22, 2019
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pf account no required

Address: Zonal office,Ashoka piller,JP Nagar, Bangalore, Karnataka

I am umasankar dalabehera employed with pantaloons retail india limited, future group. I started my career with sigma mall pantaloons fresh fashion with employee no # 37090 in the year 2007 till april 2010.
I was drawing salary from icici bank account #[protected] & i have never had a pf account mentioned on my salary slip. May be i have never noticed it.
Now i want to claim my pf, please help me....
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N
niravpatel2008
from Ahmedabad, Gujarat
Oct 20, 2019
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carry bag charges

I bought couple of items from pantaloons located near by law garden ahmedabad. Billing desk ask me to pay charges for bag if you want bag. I wanted to know why they charge to customer who buying from their store... I am really disappointed with this kind of brands asking to pay charges for carry bags. This is related to customer service and i am eagerly to know fact about this type of charges....
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tyaginishant2011
from Dehra Dun, Uttarakhand
Oct 19, 2019
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illegally charged for cloth carry bag

Address: Shopprix Mall Meerut, Meerut, Uttar Pradesh, 250001

I was charged 7 rupees for paper carry bag on[protected] at pantaloons, shopprix mall meerut (Store id - p092).
Receipt number p092006i19005582. Cashier name - anil.
Cashier cashier id -348679
I had bought five clothing items for which i required a carry bag. On demand, i was told i will be charged for it. I had no option as i did not have any bag with me and i had to travel on bike.
The carry bag has pantaloons...
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Amisha Mirchandani
from Mumbai, Maharashtra
Oct 17, 2019
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regarding exchange

Address: Thane, Maharashtra, 400615

Hello sir,
This is in reference to the merchandise which i brought from thane, pantaloons store, viviana mall on 13oct 2019
Ibrought a green dress from and brand to gift it tosome which costed me around 5000inr
Due to some problem in product or system that i don't know their system couldn't scan barcode of that dress so staff there names varsha exchanged the label of that dress with another dress manually
That...
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Amisha Mirchandani
from Mumbai, Maharashtra
Oct 15, 2019
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regarding exchange

Address: Savan 504, Vasant Leela complex, behind Vijay nagari annex, Waghill, godbunder road, Thane, Maharashtra, 400615

I brought a green dress from and brand costing 5000inr from viviana mall thane for one of our friend day before yesterday. While billing due to some problem system of pantaloons couldn't scan that dress so sales manager varsha changed the label of other red dress from and brand only and put that on green dress and scanned and gave it to me. But to whom i gifted felt some fishy about label and didn't liked color of that dress so i went again...
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Swayansa Mishra
from Mumbai, Maharashtra
Oct 11, 2019
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complaining about colour fading

I have bought a red white colour kurti of rangmanch on 13 sept 2019. After wearing it colour started fading from armpit. I have not washed yet. I have bought it for ₹999 without any discount. What shall i do now??? Weather i will exchange it on not.. I just want the right product. But i don't have the tag. So i want to change this product at the retailer shop....
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shruti sanu
from Bengaluru, Karnataka
Oct 7, 2019
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fake blame without any proof

Address: Brookfield mall.. Bangalore, 560037

Falsely blamed me for damaging the product and blamed us to be robbers without any proof. Store people do not have manner how to treat their customers. Talked very rudely. Noone is confident if the product was already damaged or not and they blamed me got damaging it just after i came out from the trial room. And took the whole amount of product from us....
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A
Ajai Maletha
from Meerut, Uttar Pradesh
Oct 3, 2019
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provident fund not received

Address: Minerva Complex Plot No.180/123 Rai Market, Ambala Cantt, Ambala, Haryana, 133001

Sir good afternoon my provident fund account number is m / h / 38491/21552. How do i get my online help please by working in big bazaar from[protected] to[protected] even after filling the form twice? Big marketers are saying that now they will come out of pantaloon, please bother to give uan number or the trouble of starting a provident fund account, thank you
Regards-ajay kumar...
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Ajai Maletha
from Meerut, Uttar Pradesh
Oct 3, 2019
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provident fund not received

Address: Minerva Complex Plot No.180/123 Rai Market, Ambala Cantt, Ambala, Haryana, 133001

My provident fund account number is m / h / 38491/21552. How do i get my online help please by working in big bazaar from[protected] to[protected] even after filling the form twice? Big marketers are saying that now they will come out of pantaloon, please bother to give uan number or the trouble of starting a provident fund account, thank you

Regards-ajay kumar
Emp cd-19771...
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A
Aalamin
from Varanasi, Uttar Pradesh
Sep 28, 2019
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regarding the refund

Website: Brandfactoryonline.com

I ordered two kurtas on 20 july 2019, out of which i received one of them n another one i did not recieved when i called them for resolve they said one kurta just out of stock right now n i called several times for refund but till the date i do not get any refund... Kindly do resolve my problem i want my money back... I attached the screenshot of order summary... Several times i talk to customer care but every time they wants time to make...
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Rishav08Das
from Mumbai, Maharashtra
Sep 24, 2019
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charged for paper bags

Address: Adabari tinali, Kamrup Metropolitan, Assam

Respected sir/ma’am,
On 23/09/19 i purchased some clothes worth rs 600 from pantaloons in adabari guwahati. They asked me whether i need carry bag. I said yes.. And they charged me 5rs. At first i thought it would be a plastic bag, but then they gave me a paper bag. I asked them why did they charge for the paper bag, it is against the rule. They said the bag was chargeable. This is not the first time. Pantaloons branches at other...
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R
radha mahalakshmi
from Hyderabad, Telangana
Sep 22, 2019
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regarding offers and billing

Address: Dabagardens, 530011

We went to vizag dabagardens pantaloons and have been told that for purchasing above 8000, scratch card will be given, gift guarantee. One sales person is behind us to complete the 8k. Against some dresses there was 30%off board and a board shows 299 for 499 rupees shoes, which we have taken, that sales person only calculating and telling us to complete 8k. Because of that we had spent so much time extra, finally when we saw bill of 10000+...
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M
Mahesh mahadevasharma
Sep 21, 2019
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payment pending 95722

Address: 635109

Dear sir

We placed an order in brandfactory online shopping (Order number - 95722) on 20 july 2019.

Ordered 3 pants and 5 shirts men's, r's 1972.00/- paid online.

We received a wrong consignment 6 no's of ladies items on the same day we processed the return request informed to the customer care, put a mail along with photos.

On 12th august 2019 we got the refund for 6 items and...
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R
Rohit.sharma15
from Mumbai, Maharashtra
Sep 19, 2019
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intentionally charged for pantaloon printed paper bag

Address: Pantaloons, Unity One Mall, Janakpuri West, Delhi - 110058, New Delhi, Delhi, 110058

Customer Name - Rohit Sharma
Contact Number - +91 [protected]
Reciept Number - P117004I19011237
Store ID : - P 117

Pantaloons Store, Janakpuri west, New delhi, intentionally charged for Pantaloons Printed Paper bag despite being informed pantaloons cashier about the Chandigarh Consumer Commission order and recent fine on Bata India ltd, Lifestyle and Westside for charging on paper bags. Still Panataloons...
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S
Soni_6586
from Gurgaon, Haryana
Sep 16, 2019
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carry bag selling in named of service

Address: Logix Mall Noida, Gautam Buddh Nagar, Uttar Pradesh, 201303

I purchased a "6203 PTBD bare denim of cost 899/- on 18.08.2019 from Pantaloons outlet in Logix mall Noida". My Invoice receipt no is P116027I19002860. During making invoice retailer asked to me for a carry bag, I confirm to him same and took carry bag. The cost of this carry bag Rs 5/- bucks, which is "Pantaloons" print on carry bag not bared. I told to him about this that this is free of cost because this is named and you are using this...
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Sancerwal
from Mumbai, Maharashtra
Sep 8, 2019
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return of shirt without tag with invoice

Address: Mysuru,karnataka

I had bought four tshirts from pantaloons near mysuru bus stand, mysuru on 1 september, 2019. At the time of biling i pointed that one of them doesnt have the tag, the cashier assured that it is fine. Later i noticed that the tshurt without tag is defected. I want to return that i have the invoice but the tshirt doesn't have the tag. Kindly guide me with this.
I have registered my mobile no. At the time of biling.
Thankyou...
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K
Kanikasingh1239
from Mumbai, Maharashtra
Aug 26, 2019
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not receiving my refund

Address: 61, satadhar society new kosad road amroli , surat, 394107

I order light washed jeans of pink and blue brand from brand factory's online website. They complusory ask to prepaid the amount online. So i paid the amount of 224 from my debit card on july 24 2019. And didn't receive the delivery and later when i called them on 03/08/2019 to ask my delivery status for that jeans they informed me that the jeans is out of stock they will refund the amount with 2 4 working days, later i had to call them 4...
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