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Pantaloons Fashion & Retail Complaints & Reviews

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2.3
Updated: May 27, 2024
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Refund complaint of product picked up a month ago

Pantaloons Fashion & Retail reviews & complaints page 6

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A
Adityavarman
Feb 7, 2021
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Refund complaint

I returned my product on 27 jan 2021 but i have
not received any refund yet against my order no 4173037. My return Id is 3612619. As per pantaloons refund policy Estimated Refund - Within ten business days from the date of return initiation.
I sent email but they didnt reply
This time pantaloons service really disappointed me...
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B
Bsureshk
Feb 4, 2021
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Pf issue

Address: Hyderabad

Hi ..my name is battu babu...my pf number is... MH/KND/38491/88144.
...I worked in brand factory, kukatpally, Hyderabad...I couldn't see my pf details and withdraw my PF in online could you please resolve my problem...my joining date is...01/02/2012...my mobile no is...[protected]...
Could you please do as soon as possible due to my father's health issues......
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R
ranagunjan
from Jaipur, Rajasthan
Jan 29, 2021
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Pantaloons not refunding my money.

I am really much disappointed with Pantaloons... had written many emails, made phone calls but still things are not working for me. So this time I am writing with all to hopes to resolve all issues... please resolve my below queries -

1. please refund my money which I must get in return from Return ID : 3452173, 3597116, 3597122, 3452194 and 3452181. These clothes have been returned ages ago but my refund is not confirmed yet.br...
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S
Sandesh@gn
Jan 28, 2021
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Transfer my pf amount

I am Sandesh Gn was working in Pantaloons 01/08/2012 at Gopalan Mall near Jayadeva hospital, Bangalore. I want to transfer my pf amount but there is no hr office to visit for the same company and there is no UAN number provided in my payslip. Please provide me with the same UAN number or transfer my pf amount to my new UAN.

My Pantaloons details :
Sandesh Gn
Employee id : 271833
PF account no. : MH/38491/93035br...
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B
Bsr123
Jan 27, 2021
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Refund not received yet

I, B.Sowjanya, have made a purchase on pantaloons on 09 jan 2021 amounting Rs.2378(order I’d: 4143500)through phonepe upi but cancelled the order for which refund hasn’t been reflected in my bank account yet.In the website it is showing refunded but not received in my account.I have also provided bank statements and conversations with phonepe, they have nothing to do with the refund until and unless pantaloons provide refund reference...
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B
Bhavna Kharayat
from Thakurdwara, Uttar Pradesh
Jan 26, 2021
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Refund not made from pantaloons

It's very sad and disappointing to say that due to size issue, I returned an item on 26 dec2020, order number 4067238.since then I've been continuously calling customer service but it's been a month the refund has not been made from you.
A trustworthy brand(the customers used to think) pantaloons has lost many trusts of the customers including me.Waiting for my return since last month and getting a careless and irresponsible reply...
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M
Mj23
from Kolkata, West Bengal
Jan 17, 2021
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Female hot pants

Pantaloons say that they can't exchange the product but then the sales person who sold me the product said that I can exchange it within 30 days at any pantaloons store and now they say I cant exchange it. Like then why did the salesman say this. This needs to be resolved and I should get it changed...
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D
Dhi2394
Jan 11, 2021
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Refund not received

Return id- 3306329 and return id- 3306325
I have returned two product on 14th of December, 2020 and thereafter I call at pantaloons helpline and one of the representative said when the product pickedup successfully from your side on from that date it will take maximum of 12-13 business days to get the refund.Still as per policy I call after 12 days and continuously also and they said there is some technical issues and sometimes told...
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D
dhi jain
Jan 11, 2021
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Refund not received

Return id- 3306329 and return id- 3306325
I have returned two product on 14th of December, 2020 and thereafter I call at pantaloons helpline and one of the representative said when the product pickedup successfully from your side on from that date it will take maximum of 12-13 business days to get the refund.Still as per policy I call after 12 days and continuously also and they said there is some technical issues and sometimes told...
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D
dhi jain
Jan 10, 2021
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Refund not received

Address: Mumbai

Return id- 3306329 and return id- 3306325
I have returned two product on 14th of December, 2020 and thereafter I call at pantaloons helpline and one of the representative said when the product pickedup successfully from your side on from that date it will take maximum of 12-13 business days to get the refund.Still as per policy I call after 12 days and continuously also and they said there is some technical issues and sometimes told...
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D
Dhi2394
Jan 7, 2021
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Refund not received (regarding product not delivered)

Order I'd -3977731, bare denim ice solid jeans
I ordered the product on approx 24/11/2020 thereafter, product not delivered within promised date and I have raised a complaint on 11/12/2020 vide complaint id [protected] and they told it will take maximum of 5-7 working days to resolve this issue n get u an update, still I call continuously after 7 days they said there is some technical issues and sometimes said u will surely get an update...
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H
HarshitaBhalla
Jan 4, 2021
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Refund of the products picked 40 days ago

I raised a return request for my purchase, the items were collected the very next day and I was told that I will get the refund within 5-6 working days. Haven't got the refund yet and every week I have to call the customer service and they say that the refund was initiated but failed and this time we will escalate the issue....
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Y
Yogesh Valakate
Jan 4, 2021
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Return ID 3303734

I ordered solly jeans using my 1000 rs voucher.
But the jeans was not comfortable so I asked your executive can I return the product and get my voucher money back/ can I use my voucher again. Then he assured me that I will get voucher money back so I placed return request.
After few days I called to enquire about my refund status but then another executive informed me that I won't receive voucher money back. Also he informed...
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S
Shubham Behera
Jan 4, 2021
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Received dusty damaged brown trouser charger for shipping, no refund till date

Address: kurla west, Mumbai

I had ordered a dark brown slim fit trouser from pantaloons on dec 26 and received it on 31 dec which was totally damaged and too small sized, then i initiated return, the delivery boy reverse picked up and they told me i will receive the refund after the parcel reaches the warehouse. Still no sign of refund, they have pathetic useless service, constantly cheating the customers. I have called customer care they said that within 13 days from...
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V
Vruddhi Shah Rajawat
Jan 3, 2021
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Complaining about what I have taken and got a different product

I had bought these french connection sunglasses thy had 2 colour the brown onewas defected so then i had to buy the blue one the sales man removed the blue one n in the end after i billed up after coming home i see he gave the brown one which was defected thats y dint wanna buy basically i have fooled over my money .I bought this from Phoneix Mall Pune .Pathetic staff & after i paid thy even said thy dnt have a french connection glares pouch...
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V
Vruddhi Shah Rajawat
Jan 3, 2021
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Regarding giving another product

I had choosen french connection glares in blue as brown one was defected after coming home i have seen the brown piece was given to me rather than the blue piece at phoneix market pune dint expect this the trust factor is finished....
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A
anishjangra
from Powai, Maharashtra
Jan 2, 2021
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Unwanted Promotional messages.

Pantaloons is the worst company when it comes to solve customer complaints. I have mailed them twice and called them to stop promotional messages on my number but still, it's bombarding. What do you want, Pantaloons?? Earlier, I thought of buying your products but now neither I'll buy your products nor recommend you to anyone. And for the other people, don't do the mistake of giving your mobile number to them. They'll...
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T
Taurus87
Jan 2, 2021
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Extremely long time to refund the amount

Address: Online

Worst customer experience in shopping (items are not upto the mark as displayed). The return process was prompt but the refund process is damn slow.. never will i shop online nor recommend pantaloons online shopping to anyone......
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A
Alankrit Borthakur 87
Dec 29, 2020
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Unnecessary ads

Please dont send promotional ads to my number [protected]...
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A
Alankrit Borthakur 87
Dec 29, 2020
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Unnecessary ads

Please dont send unncessary promotional ads to my number [protected].I am not intersted in your products.Thank you...
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